Office Management/Staff Officer Support III (NCE)

Office Management/Staff Officer Support III (NCE)

Independently perform a wide range of functions and tasks, which require vision, leadership, and proficiency in developing, explaining and supporting policy implementation. The skill of problem identification, analysis, and resolution is central to the effective conduct of their activities as is the ability to work from an Agency perspective. Provides general or specialized administrative support to NGA offices and programs. They develop pertinent information and provide to the Government POC for communication to varied audiences (e.g. NGA, DoD, IC, Federal Government, Congress, the media, the public, the international community, and private industry) by extracting and organizing information for briefings, read-ahead and other materials and/or recording and publishing Meeting Minutes with particular attention to detail and quality. May provide other administrative duties listed (scheduling and coordinating meetings, calendars, travel and events; gathering, inputting, and retrieving electronic data; maintaining files and folders; researching and analyzing information and data to prepare reports, presentations, and papers; prepares routine correspondence in accordance with NGA standards; prepares and distributes briefing and read-ahead materials; maintaining office supplies, initiating equipment trouble tickets or replacement, and coordinating office moves). Experience in taking instructions, meeting deadlines, and completing assignments or actions in accordance with established administrative processes and procedures. General office administrative process, procedure, and PC software knowledge. Comprehensive understanding of Microsoft Office Applications.

Duties

• Apply knowledge and understanding of complex issues, policies, and objectives.
• Perform a wide range of functions and tasks which require vision and proficiency in developing, explaining, and implementing policy and guidance.
• Independently perform a wide range of functions and tasks, which require vision, leadership, and proficiency in developing, explaining and supporting policy implementation.
• Develop pertinent information and communicate it to various audiences in a timely through written and oral briefings, white papers, and other media.
• Contribute to internal office policy development and clarification to ensure mission objectives.
• Communicate effectively with people at all staff levels, both internal and external to the organization.
• Recommend operating procedures to improve workflow to ensure consistency of methods.
• Ensure the timely execution of internal and external taskings, to include preparing for meetings and special events.
• Monitor, maintain status, and provide weekly reporting on open actions
• Tracking actions to a thorough, professional and on-time completion, to include determining appropriateness of responses, taking appropriate action to ensure responses are provided by the due date, and coordinating with internal and external action officers as required.
• Manage electronic tracking and processing systems at the NGA and SI levels.
• Skilled in problem identification, analysis, and resolution.
• Experience working the design of new processes and documenting improvements and the ability to direct implementation activities.
• Provides administrative and technical support as tasked, to include: filing; answering phone; maintenance of schedules/calendars for senior personnel; maintaining organization charts and emergency contact information/recall rosters; establishing and maintaining hard-copy and electronic files; event/meeting coordination; generating weekly reports and create presentations; track/coordinate/monitor internal and external tasks; review/edit incoming and outgoing correspondence for accuracy, content and quality; coordinate and maintain travel plans, schedules and expense reports using DTS/MET; assist in the review and update of standard operating procedures (SOPs).
• Lead and perform on special projects, as required. Ensure timely delivery of products and services to meet master schedules and program milestones. Escort visitors and in specialized areas.

Required

• Shall have a Bachelor's Degree or equivalent experience in the related field.
• Minimum 7 years of experience in the Office Management/Staff Officer Support field.
• Shall have demonstrated experience with administrative support, to include: filing; answering phone; maintenance of schedules/calendars for senior personnel; maintaining organization charts and emergency contact information/recall rosters; establishing and maintaining hard-copy and electronic files; event/meeting coordination; generating weekly reports and create presentations; track/coordinate/monitor internal and external tasks; review/edit incoming and outgoing correspondence for accuracy, content and quality; coordinate and maintain travel plans, schedules and expense reports; assist in the review and update of standard operating procedures (SOPs).
• Shall have demonstrated experience working with executive-level clients in IC, NGA, DoD or Federal government.
• Shall have demonstrated experience using MS Office Suite (MS Word, Excel, PowerPoint, Outlook).

Desired

• Demonstrated ability to work with and adapt to personnel at all levels; deal with high visibility situations and work effectively under the pressure of rigid deadlines by tracking variety of actions to on-time completion.
• Demonstrated problem solving and innovation skills; work without direct supervision and possess excellent interpersonal and customer service skills.
• Demonstrated experience utilizing the Defense Travel System (DTS); Mission Execution Tracker (MET) to track and schedule travel.
• Demonstrated experience utilizing Peoplesoft.

Education

• Minimum 7 years of experience in the Office Management/Staff Officer Support field.
• Shall have a Bachelor's Degree or equivalent experience in the related field.

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