Quality Engineer - Lancaster, NY

Amdor LLC - 4304 Walden Ave. Lancaster, NY 14086

ISG is North America's leading provider of high-quality Roll-Up Doors, LED Lighting and Power Lifting Systems for trucks and specialty vehicles. ISG serves as the umbrella company for AMDOR, WHITING Canada, and Fire Manufacturing Innovations LLC.

Job purpose
We are looking for a versatile Quality Engineer to work in a very dynamic and fast-paced environment. Quality Engineer will be responsible for improving the organizational effectiveness by coordinating Quality Management System (QMS) activities to support the business' growth, productivity, and quality objectives. Specific responsibilities include cost-out initiatives, process improvement activities, and continuing to drive our continuous improvement culture. The ideal candidate for this position must be driven, motivated and be a willing contributor to the development of the quality department. This individual will be an experienced quality professional with a lot to offer, while been open to learning and working as one in a team. The candidate must be a "solution finder" and thrive in challenging situations.

Duties and responsibilities

• Facilitate and promote use of appropriate problem-solving techniques for effective root cause analysis and successful corrective action.
• Interface with production, engineering and sales
• Strengthen and streamline existing processes through continuous improvement
• Develop and review control plans, process flows, and PFMEAs.
• Process owner for ISO 9001:2015 internal and external audits and conduct activities related to auditing.
• Develop boundary samples and other visual aids
• Participate in decision making process regarding product disposition.
• Calibration of various tools and gauges, as requested
• Set detailed guidelines on what needs to be checked and what the quality standards are
• Analyze manufacturing and quality data to identify trends and develop proactive actions to mitigate potential risks to products and customers.
• Identify the root of technical issues and recommend fixes
• Prepare reports on malfunctions and corrective actions
• Work with internal teams to increase customer satisfaction by improving the quality of the products
• Lead activities to reduce the elements of Cost of Non-Conformance - warranty, scrap, rework, reactive maintenance
• Perform other duties as required

Minimum Requirements

• Bachelor's degree in mechanical, Manufacturing or Industrial Engineering with 5+ years of experience preferred in quality functions in the manufacturing environment
• Hands-on experience with ISO 9001:2015 Quality Management Systems (QMS)
• Must be legally eligible to work in Canada without company sponsorship now and in the future.

Preferred Qualifications and Experience

• In-depth understanding of technical documentation
• Experience in drawing interpretations and geometric dimensioning and tolerancing
• Knowledge and experience in gauging methods and calibration
• Familiarity with statistical analysis
• Knowledge of Manufacturing and Quality Control processes
• Great attention to detail and problem-solving abilities
• Highly motivated and self-driven individual
• Experience in Lean manufacturing process
• Strong knowledge of ISO 9001:2015
• Strong communication and organizational skills
• Familiarity with using problem solving tools i.e., 5 Whys, 8D, RCA
• Self-starter working with minimal supervision
• Must be familiar with measuring instruments and able to read blueprints
• Must be proficient in MS Office, with strong skills in Excel

Other Requirements

Valid passport, ability and willingness to travel to ISG locations / industry events in Canada and the US. May include occasional overnight travel.

Working conditions

• Moderate noise (i.e., business office with computers, phone, and printers, light traffic)
• Ability to work in a confined area,
• Ability to sit at a computer terminal for an extended period

Physical Requirements

• While performing the duties of this job, the employee is regularly required to, stand, sit, talk, hear, and use hands & fingers to operate a computer, telephone and keyboard plus reach, stoop, and kneel to install / inspect/ evaluate products and equipment,
• Specific vision abilities required by this job include, but are not limited to, close vision requirements, specifically computer work,
• Light to moderate lifting,
• Regular, predictable attendance is required

Direct reports
None

Additional Information

• Salary - Starting between $65,000 - $70,000
• Schedule - 8:00am to 4:30pm Monday through Friday

Benefits

• Medical, Dental, and Vision Insurance
• Short-Term and Long-Term Disability Insurance
• Accident Insurance
• Accrued Vacation Time
• 11 Company Paid Holidays Annually
• Monthly Company Luncheons
• Birthday Gift Cards
• Quarterly Bonuses
• Anniversary Bonuses