OCM Lead

Organizational Change Manager

The Organizational Change Manager will be responsible for putting together a communication and change management strategy and plan for significant changes to our systems, tools, and/or processes within the organization and play a crucial role in ensuring that our teams embrace, adopt, and absorb the change. This role will be responsible for working with internal stakeholders to understand the various changes and impact on the end users. We are looking for a proven communication leader with full change management delivery experience to optimize our business processes and organizational structure to increase business efficiency and service delivery.

Required Skills - OCM, Organizational Change Management

Job Duties:

• Collaborating with management and impacted constituents to gather and analyze change management requirements
• Preparing change management and communication strategies to ensure seamless integration and adoption of change
• Development of written and verbal communications
• Development of training plans and rollout
• Evaluating cost structures and budgetary impact of the proposed changes
• Consulting with staff members and identifying and managing anticipated resistance
• Creating communication and training plans to enable smooth implementation of the strategy
• Tracking implementation progress and reporting back to management
• Coaching managers and supervisors to improve implementation communication

Job Requirements:

• Proficiency in leading change using established frameworks
• Ability to work in a complex, fast-paced environment
• Experience assessing organizational readiness for change and developing tailored change management plans and roadmaps for business transformation within a short timeframe.
• Experience working with the knowledge management team to develop training programs and content supporting the transformation.
• Proficient in creating and delivering effective change communication plans to ensure employees are informed and engaged throughout the transformation.
• Skilled in resolving conflicts and addressing challenges that may arise during the transformation process.
• Ability to build and maintain relationships with key stakeholders and manage resistance to change effectively.
• Ability to coach and mentor leaders and guide teams on agile assessment practices and principles.
• Ability to influence others and achieve common goals.
• Excellent communication skills and ability to build strong relationships.
• Exceptional ability to solve problems and think analytically.
• Great organizational, project, and time management skills.
• Thorough knowledge of, and experience in, change management principles and methodology.
• Proficiency in verbal and written communication, business management, cloud software and, business tools such as PowerPoint and spreadsheet software such as Excel.
• Bachelor's degree in business administration, communication, or a related field.