Lead AI Software Engineer

Role Description As the newest member of our AI Engineering team, you'll own the design and delivery of AI/ML solutions that drive measurable clinical and business outcomes across our SmartCare platform. You will be responsible for: Owning product-level AI solution design and delivery in collaboration with the AI Architect Building RAG pipelines using EHR data, claims, and clinical text using embeddings and vector search Developing, fine-tuning, and evaluating LLMs and classical ML models with robust guardrails Establishing and operating MLOps infrastructure, including experiment tracking, CI/CD, and drift monitoring Managing reliability, security, and cost for your product’s AI services, including SLOs and incident response Ensuring HIPAA compliance and responsible AI practices are embedded across development and operations Reviewing code and experiments with an emphasis on reproducibility, mentoring engineers and data scientists on the team Contributing reusable AI components back to the shared platform and leveraging GitHub and Microsoft Copilot to improve team productivity Qualifications Bachelor’s degree in Computer Science, Information Technology, Health Informatics, or a related field 10+ years of software engineering experience with at least 5 years delivering AI/ML solutions in production environments 2+ years leading AI/ML initiatives or teams Healthcare domain experience in a clinical or revenue cycle management setting Hands-on experience with OpenAI or Anthropic models, including prompt engineering, function calling, and evaluation Strong Python and ML ecosystem fluency — PyTorch or TensorFlow, Hugging Face, LLM orchestration frameworks, and vector databases Hands-on Azure AI platform experience, including AI Foundry, Azure OpenAI, and Azure ML Proficiency in SQL Server and T-SQL using SSMS, and experience integrating AI services into .NET/C# applications MLOps experience with MLflow or equivalent, Docker, Kubernetes, CI/CD for ML, and monitoring for drift and bias Solid understanding of HIPAA, PHI/PII handling and de-identification, and Responsible AI practices Proficiency with Visual Studio and working familiarity with Microsoft Copilot and GitHub Copilot Refined communication, analytical and documentation skills – you thrive in a team-oriented environment Intellectual curiosity - a mind that’s always thinking about the best, most efficient, and cost-effective way to grow Outcome-focused, results-oriented mindset — you see challenges as opportunities and approach work with optimism Requirements Applicants must be currently authorized to work in the United States on a full-time basis without current or future visa sponsorship. Benefits Salary $170,000 to $185,000 based on experience and full suite of benefits An incredibly committed team of professionals who support and challenge each other Meaningful, high-impact work that directly improves patient care and healthcare technology