Senior Manager, Supply Chain Planning

Company Description

Palmetto is a consumer energy platform that provides homeowners with a single destination to discover purchase finance install monitor and manage home energy products and services. By offering one integrated platform across solar battery storage HVAC heat pumps and more Palmetto helps homeowners make home energy more affordable reliable and accessible. Today Palmetto serves hundreds of thousands of homeowners across 30 states building the operating infrastructure for the consumer energy transition one home at a time.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development career growth and purpose-driven work. Palmetto offers a comprehensive benefits packageincluding unlimited PTO medical dental and vision coverage paid parental leave retirement plans and moreso you can have it all both personally and professionally. Palmetto prioritizes people planet and profitbacked by a culture that values collaboration impact and balance. Join us in building a brighter cleaner world.

Location

This position will be based in Charlotte NC.

Reporting

This position will report to the Senior Director Supply Chain.

Summary of Role

Palmettos Safe Harbor program puts more than a billion dollars of customer-owned equipment into the field. Six OEMs build it multiple distribution partners hold it on consignment and more than 500 EPC partners install it across 32 states and Puerto Rico.

You will own the success of that program. That means the right equipment in the right branch at the right time installs that keep pace with plan and OEM and distributor relationships that hold up under pressure. Youll set the strategy run the commercial relationships and bring the programs trade-offs to executive leadership with a clear recommendation.

This is a leadership role. Youll lead the team the process and the tools and youll represent the program in front of OEM executives distributor leadership and Palmettos executive team.

Strategic & Tactical

• Own the Safe Harbor program end to end from OEM order to distributor branch to EPC install. Set priorities targets and KPIs spot risks to volume timing and cash early and run the issues and decisions log.
• Lead OEM relationships as the senior Palmetto contact for six programs. Negotiate volume commitments lead times payment terms and credit limits manage escalations develop supplier risk options and build plans for new OEM programs through 2027-2030.
• Lead distribution strategy. Own distributor relationships and performance set how OEM volume is allocated across distributors and branches expand and onboard the network and manage the fee structure and rate card with Finance.
• Drive EPC participation. Set expectations for forecasts job data and equipment handling. Work with regional leadership to raise compliance and recommend enforcement including pausing program access.
• Lead planning and executive S&OP. Own the supply plan and its assumptions (yield safety stock days of supply lead times). Run monthly demand and supply reviews and bring constraints to leadership with options financial impact and a recommendation.
• Partner with Finance. Provide the supply plan PO schedule and install data for cash and working capital planning model scenarios with the CFOs team and make the case for working capital when volume needs it.
• Own tools and processes. Lead the supply planning tools requirements platform decision and adoption and work with Product and Engineering on the portal fields the program depends on.

How well measure success

• Installs versus plan by OEM program and region
• Days of supply by SKU and branch against target
• Demand forecast accuracy versus actual installs
• EPC forecast submission rate weighted by volume
• No supply-driven install delays
• OEM commitments payments and credit limits managed with no surprises
• Distributor fee variance between accrued and invoiced
• Planning tool live and used for the monthly cycle
• Open commercial items with OEMs and distributors closed on schedule

Qualifications

• 7 years in supply chain operations or program management with at least 3 years leading teams
• A track record running S&OP at scale and presenting to executives
• Experience negotiating commercial terms with suppliers or OEMs including volume commitments and payment terms
• Strong grasp of working capital credit exposure and how supply decisions affect cash
• Experience leading through influence across sales finance legal and operations
• Strong Excel and data skills and experience in an ERP such as NetSuite
• Clear direct communication with executives and with partners outside the company

Preferred

• Experience in solar energy storage electrical distribution HVAC or similar equipment channels
• Experience with consignment or customer-owned inventory models
• Experience selecting and rolling out planning platforms such as Pigment Kinaxis or o9
• Experience managing a large fragmented partner base
• Experience with supply chain financing programs

Employment is contingent upon the successful completion of a background check.

Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications merit and business need. We do not discriminate based upon race religion color national origin gender sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or any other status protected under federal state or local law.

To ensure a fair evaluation we may use AI to assist in sorting applications but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI please review our full privacy policy.

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Senior Manager