Service Manager | Clark County
$31.5 - $33.5 per hourColumbia Credit Union
Service Manager Opportunity At Columbia Credit Union
Lead a team. Make an impact. Help make life better.
Join Columbia Credit Union, a trusted community-focused financial institution with $2.5B in assets and 120,000+ members. Recognized as a Best of Clark County and Best in Business winner, we're looking for a member-driven Service Manager to help lead branch operations, develop high-performing employees, and create outstanding member experiences at one of the region's most respected financial institutions.
Pay & perks
- Earning potential: $31.50 - 33.50/hour.
- 100% employer-paid medical, dental & vision for employees ($200/ month opt out)
- 401(k) with 100% match up to 6% contribution
- Generous PTO, paid holidays, and extended sick leave
- Tuition reimbursement
- Check out more of our benefits here!
What you'll do
- Lead, coach, and develop a team of member service associates
- Ensure exceptional member service and financial solutions delivery
- Oversee daily branch operations, cash handling, security, and compliance
- Monitor performance, productivity, and operational accuracy
- Support branch growth through member relationship building and product referrals
- Conduct employee coaching, training, and performance development
- Serve as the branch leader in the absence of the branch manager
- Ensure adherence to all credit union policies and regulatory requirements
- Check out the full job description here!
Must-have qualifications
- 3+ years of banking, credit union, or financial services experience
- Experience opening accounts and supporting consumer lending activities
- Strong knowledge of financial products, member service, and branch operations
- A thorough understanding of unsecured loan products, titled loans, credit cards, and home equity loan products.
- Excellent communication, coaching, and problem-solving skills
- Ability to manage multiple priorities in a fast-paced environment
- NMLS license or ability to obtain upon hire
Preferred
- Bachelor's degree in business administration
Columbia Credit Union follows all required COVID 19 health protocols
Equal opportunity employer/AA
Must be 18 or older to apply
Columbia Credit UnionVacancy posted 4 days ago
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