Quality Manager
Insight Global
Job Description
We are seeking a Quality & Continuous Improvement Manager to lead and enhance plant-wide quality systems, food safety programs, and continuous improvement initiatives within a fast-paced plastics manufacturing environment. This role is responsible for driving a culture of quality, operational excellence, defect prevention, and customer satisfaction while ensuring compliance with SQF, HACCP, and food safety standards.
This is a highly visible, hands-on leadership position with more than 50% of time spent on the manufacturing floor working directly with production teams, quality personnel, and cross-functional partners to identify opportunities for improvement and implement sustainable solutions. The ideal candidate is an engaged leader who enjoys being in the operation, coaching employees, troubleshooting manufacturing processes, and leading by example.
The Quality & Continuous Improvement Manager will oversee a team of Quality Leads and Inspectors supporting a 24/7 manufacturing operation. This individual will be expected to maintain a regular presence across both day and night shifts, including periodic early morning engagement to connect with outgoing and incoming teams, ensuring consistency, accountability, and strong communication across the operation.
Key responsibilities include managing SQF programs, HACCP systems, certification audits, CAPA processes, document control, root cause investigations, quality metrics, and continuous improvement initiatives. The successful candidate will leverage Lean, Six Sigma, SPC, SQC, and other quality methodologies to reduce variation, improve profitability, minimize scrap and customer returns, and achieve world-class quality performance.
This individual will also serve as a key customer-facing representative, partnering with customers, auditors, engineering teams, and plant leadership to drive quality excellence and support business growth.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
Skills and Requirements
Bachelors Degree (Preferably in technical discipline)
Minimum of 10 years’ quality assurance or quality engineering supervisory experience in a
fast paced manufacturing environment
Strong knowledge of SQF, HACCP, food safety, and food defense program
Plastic injection and blow molding experience desirable, preferably in a multi-plant
environment
- Strong statistical background (including the use of Excel, Minitab, etc.), SPC/SQC and
various quality based statistical tools
- Able to effectively lead a cross-function/departmental internal team ASQ Certified Quality Engineer, Quality Auditor, Quality Manager and/or Six Sigma
green/black belt certification
Competitive Benefits:
• Medical (HMO), dental and vision insurance premium.
• 401k plan, Employer contributes 3%, up to 4%.
• Company offers vacation and sick pay.
• Holiday Pay: Eight (8) paid holidays per year.
• Basic Life Insurance Paid (25K policy).
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