IT Operations Team Manager - Network Engineering

Job Description

About BAE Systems

Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nations history. Our work culture thrives on hard work, innovation, diversity, equity, and inclusion.

About This Job

Air and Space Force Solutions, a business unit within BAE Systems, has an opening at our Hill Air Force Base, Utah location for an IT Operations Team Manager for the Network Engineering team. The selected candidate will join our Information Services team and have an important role in supporting our mission of Strategic Deterrence through continual improvement and innovation. The position will have the following duties and responsibilities:

• Supervising multiple staff, including recruiting/hiring, training/personnel development, coaching and counseling employees, technical reviews, and business continuity
• Providing technical oversight and recommended paths forward for implementation of technical solutions
• Ensuring high up-time of information systems, taking into account high availability, capacity planning, and disaster recovery
• Identify technology opportunities and develop system strategies and roadmaps
• Ensuring best practices are followed
• Identifying and implementing system and process improvements
• Tracking service metrics, review problems, incidents, and delays and seek improvement opportunities
• Analyzing and documenting processes and procedures
• Developing and assisting in the development of external and internal reporting and briefing
• Ability to present complex technical issues and solutions to an unskilled audience
• Performing other duties as assigned

Whats In It For You

• Competitive wages
• Medical
• Dental
• 401k
• Paid time off
• Work/life balance
• Career development
• Tuition reimbursement
• Mentorship opportunities
• Rewards & recognition

Work Location
Hill Air Force Base, Utah

Travel
<10%

Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.

Clearance Requirement
This position requires an active final Secret clearance upon hire date. The applicant must be able to obtain and maintain a Top Secret clearance. An active Top Secret clearance is preferred.

US Citizenship Required
Pursuant to a government contract, this specific position requires US citizenship.

#ASFS #SITCS

Required Education, Experience, & Skills

Required Education and Experience:

• High School diploma and 14+ years related IT experience, or
• BA/BS degree with 10+ years of related IT experience, or
• MS degree with 8+ years of related IT experience

The successful applicant will display the following characteristics:

• Works independently and takes initiative organizes own daily tasks and those of subordinates without supervision
• Leads directly or indirectly builds and guides highperforming teams across functional boundaries
• Delivers exceptional customer service anticipates needs and ensures satisfaction for internal and external stakeholders
• Translates technology into plain language explains concepts clearly while coordinating technical experts
• Communicates effectively (oral&written) interacts with team members, vendors, managers, and clients of varying technical expertise
• Drives results sets goals, monitors progress, and celebrates achievement of targets
• Learns quickly rapidly assimilates new technologies and applies them to solve problems
• Troubleshoots and resolves issues identifies root causes and implements solutions efficiently
• Demonstrates servant leadership actively removes obstacles, mentors team members, and celebrates their achievements while fostering a culture of ownership
• Leads by empowering others sets clear expectations, delegates authority, and holds the team accountable for results rather than performing the work personally
• Proven experience with direct and indirect leadership builds highperforming, selfmanaged teams and influences across functional boundaries
• Exceptional communication (oral & written) translates complex network concepts into plain language for customers, senior leadership, vendors, and technical staff
• Customercentric mindset delivers outstanding service while advocating for the teams resources and priorities
• Strategic technical acumen quickly grasps emerging networking technologies and guides the team in their adoption, without needing to be the handson expert
• Coaches troubleshooting and problemsolving provides guidance and mentorship, enabling engineers and administrators to resolve issues independently
• Committed to measurable results drives teamlevel KPIs and celebrates collective success
• Preferred background in Network Engineering and Sustainment deep domain knowledge is advantageous but not a prerequisite if strong leadership qualities are present

Certification Requirement
The applicant must meet DoD 8570.01-M IAT Level II or higher certification requirements on hire date.

Preferred Education, Experience, & Skills

Preferred Skills and Education:

• Prior management experience leading 7-14 IT professionals and demonstrated talent management/development
• Experience with matrixed organizations
• Experience with technical project management
• Previous success in developing standards, process improvement, and managing processes
• Working technical knowledge of network, storage, server, and database technologies
• Ability to review, analyze, document, and explain technical systems and data

Pay Information
Full-Time Salary Range: $120874 - $205486

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.

About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but its what we do at BAE Systems. Working here means using your passion and ingenuity where it counts defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a teammaking a big impact on a global scale. At BAE Systems, youll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we dofrom intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.