Concessions Supervisor

Concessions Supervisor

The Concessions Supervisor position is responsible for supporting all Food and Beverage Operations as directed by the Senior Concessions Manager and the management team. This role's main focus will be maintaining the operations of the concession outlet and ensuring our team delivers world class service. The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Global.

Legends Global redefines excellence in sports, entertainment, and live events. We combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development, venue management, and event booking to revenue strategy and hospitality.

Legends Global brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

Responsibilities:

• Responsible for overseeing and executing the daily concessions operations in the Food and Beverage outlets.
• Ensure all product transactions procedures are documented and enforced via electronic payments using Point of Sale (POS) system.
• Set up and preparation of all assigned locations
• Check in food deliveries and verify with warehouse team
• Oversee and check opening and closing duties of the concessions staff in their assigned locations
• Maintain and control high volume food and beverage inventory. Conduct physical audit of inventory and product, research and perform reconciliations.
• Replenish, restock, maintain all food items and food related items as needed and/or directed by management
• Prepare staff assignments and prep lists
• Maintain a high level of sanitation awareness and conscientiousness.
• Assist management with monthly inventories
• Responsible for maintaining the cleanliness of all concessions equipment and reporting any operating issues
• Maintain cleanliness and organization of all walk in and reach in refrigerator and freezers in compliance with local health code
• Always conduct self in a professional, safe, and efficient manner.
• Ability to follow directions precisely and consistently; maintenance of work area and proper food storage; opening and closing duties
• Adheres to company guidelines and house rules, always exceeds guest expectations.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Ability to expedite food in a fast-paced environment
• Lead and work to maintain the facility and all equipment to the highest standards ensuring Safety and Cleanliness
• Work as a team with fellow associates in the both the FOH and the BOH
• Ensure daily checklists are followed and completed by all concession workers.
• Assist other supervisors in other related tasks and responsibilities as necessary.
• Practice safe work habits and complete company and venue safety and general compliance training.
• Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
• Adheres to the Legends Global and venue company policies.
• Complete other duties as assigned by management.
• Available to work non-traditional hours (Nights, Weekends & Holidays)

Qualifications

• Strong attention to detail.
• Able to demonstrate flexibility and quickly adapt to changes.
• Ability to be self-motivated and work independently and work well as a team player.
• Ability to work in a fast-paced environment.
• Must be at least 18 years old
• Able to delegate and prioritize duties to the concessions team
• Work with a sense of urgency, manage and execute multiple orders
• Must have excellent written and verbal communication skills and the ability to multi-task and prioritize in a deadline-oriented environment
• Strong commitment to delivering a high level of customer and client service with demonstrated initiative and leadership
• Customer service oriented with the ability to interact with all levels of management
• Must be flexible to work weekends, nights and holidays
• Must be able to work in a team environment
• High level of organization and attention to detail
• Must be able to remain calm under stressful situations
• Must be able to make evaluations and decisions without immediate supervision
• Must be able to accept and carry out responsibility for directions

Physical Requirements:

• Ability to lift and carry items weighing up to 50 pounds up and down stairs/ramps.
• Standing, walking, bending, reaching and repetitive motions.
• Must have sufficient mobility to perform assigned production tasks including constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Ability to work in an open aired environment during all climate conditions.

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Follow and encourage your team to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions, and complete company-wide safety training and any additional job specific safety training.

Report all safety incidents (injuries and illnesses) into the company's risk management system (Origami Risk) on the same day that the safety incident has been reported to you.

Required Certifications:

• CA Food Handlers Certification
• CA Responsible Beverage Service (RBS) Certification

Compensation: $20.00 – 24.00 hourly

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.