Flooring, Tile & Bathroom Remodeling Project Manager

Job Description

Job Description

Greater Cincinnati, OH  |  Full-Time  |  West Chester & Anderson

Schedule: Typically Monday–Friday, 8:00 a.m.–5:00 p.m.; flexibility based on project needs.
Compensation: Competitive base and performance-based opportunities; details discussed during hiring.

About Us

Cutting Edge Flooring & Tile is a locally owned, family-operated company serving Greater Cincinnati, Northern Kentucky and South Dayton. We specialize in residential and commercial flooring, tile, hardwood refinishing and bathroom remodeling. As a 2026 BBB Torch Award winner, we take pride in craftsmanship, customer care and our values of Timeliness, Communication and Integrity.

The Opportunity

We are hiring a relationship-driven professional to combine sales, estimating and hands-on project management. You will guide customers from the first consultation and measurement through product selection, installation and final walkthrough. Flooring or remodeling experience is welcome but not required: we are prepared to train the right candidate who brings initiative, organization, strong communication and a desire to learn.

What You Will Do

·        Consult with homeowners and commercial clients, assess project needs, measure spaces and recommend appropriate products and solutions.

·        Prepare clear, accurate estimates; follow up on proposals; build relationships and help customers make confident decisions.

·        Own projects from signed agreement to completion, coordinating materials, installation schedules, installers and trade partners.

·        Inspect site readiness, communicate job specifications, visit jobsites and resolve issues or changes proactively.

·        Coordinate flooring and tile work; support bathroom remodeling projects involving shower systems, waterproofing and multiple trades with appropriate training and specialist support.

·        Keep customers informed about schedules, progress and changes; address concerns promptly and deliver a five-star experience.

·        Maintain accurate estimates, customer notes, work orders and project updates in FloorZap CRM; document project photos and changes.

·        Work closely with showroom, scheduling, operations and leadership teams; assist showroom customers and follow-up activity between appointments.

What We Are Looking For

·        Experience in sales, customer service, project coordination, construction, home improvement or a related field.

·        Excellent communication, organization, follow-through and problem-solving skills.

·        Comfort with technology and willingness to learn estimating tools, CRM software, measurements and installation fundamentals.

·        Ability to manage multiple customers and priorities with accountability and professionalism.

·        Valid driver’s license, reliable transportation and ability to travel across our service area.

Preferred, Not Required

·        Experience in flooring, tile, in-home sales, estimating or residential remodeling.

·        Knowledge of hardwood, LVP, laminate, carpet or ceramic and porcelain tile.

·        Bathroom remodeling, shower systems, waterproofing or multi-trade coordination experience.

·        Familiarity with FloorZap or comparable project management software.

What Success Looks Like

You build trust, communicate before customers have to ask, deliver accurate information, own project details, work collaboratively and continuously improve. We value integrity and customer satisfaction alongside responsible sales and project execution.

Compensation & Growth

We offer a competitive compensation package with performance-based opportunities. Benefits and allowances may include health, fuel, vehicle and technology support, paid time off, company holidays, training and opportunities for advancement. Specific compensation and benefits will be confirmed in the employment offer.

Why Join Us?

Join a growing, locally owned company where you can develop technical expertise, build lasting customer relationships and see your projects transform homes and businesses. We invest in training and recognize people who take ownership of their work.