Collections Specialist

divh2Collections Specialist/h2pAccounts Receivable Customer Reconciliation Analyst Cargomatic Inc. Location: Norfolk, VA/ppCargomatic is a technology-driven logistics provider connecting shippers and carriers through a modern, efficient, and environmentally friendly platform. With more than 500 employees nationwide and a rapidly growing network of freight subsidiaries, we remain committed to innovation, customer success, and building a dynamic, inclusive workplace./ppWe are seeking an Accounts Receivable (AR) Customer Reconciliation Analyst to join our Norfolk-based Finance team. This role plays a critical part in reconciling high-volume customer accounts, analyzing variances, and ensuring the accuracy of account balances. The ideal candidate will be detail-oriented, confident, and highly analytical, with strong Excel and reconciliation skills./ppKey Responsibilities/pulliReview and research a high volume of transactions, documenting issues and identifying root causes./liliPerform weekly and month-end reconciliations and roll-forward analysis on AR accounts./liliPartner with operations and customers to resolve short/over payments and unapplied cash./liliPrepare and process account adjustments to ensure accuracy of financial records./liliUtilize advanced Excel skills (pivot tables, macros, VBA, Power Query) for reconciliations and reporting./liliCollaborate with internal teams to improve invoicing, reporting, and financial process controls./liliProvide excellent customer service regarding AR account inquiries./li/ulpQualifications/pulliBachelors or Associate Degree in Accounting, Finance, or related field./lili3+ years of AR, reconciliation, or collections experience (transportation/logistics experience is a plus)./liliStrong Excel skills (pivot tables, macros, VBA, Power Query)./liliExperience reconciling and collecting on large or complex customer accounts./liliHighly detail-oriented, with strong problem-solving and communication skills./li/ulpWhat We Offer/pulliCompetitive pay: $70,000 $80,000/year./liliMedical, dental, and vision insurance./liliFlexible PTO./liliOpportunities for career growth in a fast-scaling logistics organization./li/ul/div