Seasonal Front Office Agent

EOS USA

Front Desk Agent

Red Jacket Resorts, Cape Cod's premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent.

Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team!

The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.

Responsibilities

Checking guests in and out of resort in a warm and friendly manner
Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
You will also be knowledgeable about room rates, special packages and promotions
Maintain daily house count and expected arrivals/departures
Utilizing the resort's property management system
Providing excellent customer service
Communicating all guest requests with appropriate departments
Assisting booking reservations as requested
Excellent problem-solving and empowerment skill set.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

Team Player: Works well as a member of a group

1 year: Front Desk / Reception

Apply

Vacancy posted 4 days ago

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