Retail Sales Associate (Full-Time)

Sales Associate

Starting salary: $18.00 / hour

Apply today to join our team at our Chestnut Hill location!

The Sales Associate is the customer service specialist of the store. They are responsible for exceeding customer expectations by listening to customer needs, finding products that meet their needs, providing in depth product information about the goods they are interested in and closing the sale.

Key responsibilities:

• Meet and exceed sales goals
• Maintain brand and operational standards (visual, cleanliness, etc.)
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO fundamental principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed
• Act as cashier when required by following cashier protocol
• Process shipment and ensure all merchandise is represented on the floor in full size run
• Assist management to identify and resolve issues in the store
• Provide product and brand knowledge to customers
• Follow all company policy and procedures & notify management of any infractions
• Assist with special projects as assigned by management

Requirements:

• High school diploma or GED
• Strong communication skills
• Ability to calculate figures and amounts such as discounts and percentages
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends

Full-time requirements:

• Average 32 or more hours per week based on business seasonality (peak season: September - December).
• Restrictions on availability are limited to three (3) days with only one (1) restriction permitted Friday-Sunday (religious exemptions will be considered).
• Of the three (3) restrictions permitted at least one (1) restriction must be time-based (e.g., "not available before 3:00 p.m.")
• Full-time employees are permitted only two (2) days off per week.
• Both days off must be within the same workweek (Monday – Sunday).
• All full-time employees must be available for a minimum of a 5-day workweek.

Full-time benefits:

• We offer competitive compensation for Retail Sales Associates starting at $18.00 along with a clear path to promotion opportunities every 3 months based on individual performance!
• Career advancement opportunities for driven team members who consistently deliver strong results.
• 401k - 100% of the first 3% you contribute, then an additional 50% on the next 2% you contribute.
• 30% employee discount
• Employees assistance program
• Commuter benefits
• Medical, dental, and vision coverage
• Life insurance
• Short-term & long-term disability insurance
• HSA/FSA
• Paid time off
• Sick & wellness time off
• … and many more!

Full Time Employees at the Chestnut Hill location hired after February 23, 2026 are eligible for a sign-on bonus totaling $1,500.

Payout schedule:

• $500 after completion of 3 months of employment
• $500 after completion of 6 months of employment (3 additional months)
• $500 after completion of 12 months of employment (6 additional months)

The company is committed to equal pay initiatives and will not ask candidates for their current or past salary.

As an equal opportunity employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.