TAX TECHNICIAN II, BOARD OF EQUALIZATION

CA Department of Tax and Fee Administration

JC-537008 -

JC-537008 - TAX TECHNICIAN

TAX TECHNICIAN II, BOARD OF EQUALIZATION

$3,919.00 - $4,912.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: Until Filled Are you interested in making life better for Californians? Are you looking for a career and not just a job? Do you want to create a meaningful impact in your community? If you answered yes to any of these questions, then the California Department of Tax and Fee Administration (CDTFA) has a career opportunity waiting for you! California not only needs you, it wants you as part of the growing workforce. New employees, new ideas, and new creative perspectives are needed in all areas at the CDTFA. We value staff and are dedicated to employee career development. Our agency supports the development of staff by offering training to flourish in their position and programs to promote and explore upward mobility. To learn more about us, please see CDTFA Gateway to New Opportunities video . The position is located in Sacramento, at the May Lee State Office Complex and shall consider Tax Technician II or Tax Technician I. Find additional information about the job in the Duty Statement below. When traditional avenues are unable to resolve a taxpayer’s issue, concern, or problem, the Taxpayers’ Rights Advocate Office (TRA) is the place they contact. As a Tax technician I/II (TTI/TTII) in TRA, you thrive in a collaborative, adaptable, and welcoming environment, where your ability to listen and evaluate each taxpayer’s unique situation is essential to your success. As a small office, TRA offers a warm, flexible, relaxing atmosphere, that will support you as you learn and grow. The TT I/II may be the taxpayers’ first point of contact with the TRA Office and must exercise tact, empathy, and good judgment. The TT I/II is responsible for working on technical assignments or assisting team members in communicating with taxpayers. Working for the California state government allows an opportunity to be of service to your fellow Californians. Working with the California Department of Tax & Fee Administration (CDTFA) means doing that PLUS helping businesses and taxpayers in ways you may not have imagined. At the CDTFA, we are committed to lifting each other up and supporting our team members to be their very best, as we serve the public. We offer mentoring and training to all team members with the hopes you find your path to excellence. TT II: The TT II performs a full range of more complex technical duties. The incumbent will exercise a high degree of judgment and perform a wide variety of routine advisory services to taxpayers and other governmental agencies by phone or in writing and is responsible for performing a variety of technical functions for the TRA Office. TT I: The TT I learns and performs common office duties. The incumbent provides a wide variety of routine advisory services to taxpayers and other governmental agencies by phone or email and will learn and perform a variety of technical functions for the TRA Office. Here is the link to the exam bulletin TAX TECHNICIAN II : Exam Bulletin | CalCareers Here is the link to the exam bulletin TAX TECHNICIAN I : Exam Bulletin | CalCareers Under Government Code 14200, this position may be eligible for partial telework for eligible candidates residing in California. All telework/hybrid schedules require staff to report to the office a minimum number of days per week. Schedules are subject to change. Currently, per the California Budget Act of 2025, all California Department of Tax and Fee Administration salaries are subject to the provisions of the State of California’s Personal Leave Program. You will find additional information about the job in the Duty Statement . Working Conditions Position may be located in a high-rise building. Standard office environment. Requires being in a stationary position, consistent with office work, for extended periods of time. Daily use of a personal computer, office equipment, and/or telephone. Minimum Requirements You will find the Minimum Requirements in the Class Specification.

TAX TECHNICIAN II, BOARD OF EQUALIZATION

TAX TECHNICIAN I, BOARD OF EQUALIZATION

TAX TECHNICIAN II, BOARD OF EQUALIZATION $3,919.00 - $4,912.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. California not only needs you; it wants you as part of the growing workforce. The California Department of Tax and Fee Administration (CDTFA) makes life better for Californians by fairly and efficiently collecting the revenue that supports our essential public services, with CDTFA administered programs accounting for about twenty-three (23%) percent of all state revenue. Tax programs administered by the CDTFA are concentrated in two general areas – sales and use tax, and special taxes and fees. New employees, new ideas, and new creative perspectives are needed in all areas at CDTFA. CDTFA offers employees reliable income, stable benefits, work-life balance, paid holidays, advancement opportunities, and the personal fulfillment of knowing that your work is personally impacting the lives of others. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.; for more information about E-Verify, please go to . Position requires employees to be fingerprinted and successfully pass a background investigation. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Competent in computer programs such as Excel, Outlook, and Word. Exceptional Customer Service and Communication skills. Ability to be an active listener. Ability to stay objective, positive and demonstrate empathy under pressure. Ability to work on multiple tasks simultaneously. Good organizational and time management skills and flexibility in response to changing workloads and priorities. CDTFA appreciates and proudly celebrates diversity with an emphasis of an inclusive atmosphere in all levels of the organization. CDTFA is a participant in The Government Alliance on Race and Equity (GARE) Capitol Cohort to advance racial equality and advance opportunities for all in California. Employees of different races, ethnicities, genders, ages, religions, disabilities, gender orientations and personal experiences are welcomed to contribute to the success of CDTFA. The CDTFA was presented with the Large State Employer of the Year Award for 2018 from The Association of California State Employees with Disabilities (ACSED); showcasing CDTFA’s support of employment, promotion, and fair treatment of persons with disabilities. In addition, you can look forward to: Nearby parking. Convenient public transportation. Located near Downtown and major freeway access. The new sustainable May Lee State Office Complex is located in the Sacramento River District. It has a cafeteria, gym, and daycare center. Working for the State offers great opportunities, generous benefits, and career development Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. #J-18808-Ljbffr State of California