Senior Program Manager, Technology & Security

About Copado Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals. What You’ll Do Drive program management for Copado’s portfolio of compliance certifications, including SOC 2 Type 2, ISO 27001 (two annual audits), and FedRAMP Annual Assessment. Lead the end-to-end coordination of the ISO 42001 AI Management System certification (three audits in Q1 2026), establishing the trust foundation for Copado’s current AI products and the upcoming Agentia launch. Maintain 100% FedRAMP ConMon compliance to protect and expand Public Sector Annual Order Value (AOV). Manage the FedRAMP Significant Change Request (SCR) process to expand Copado’s GovCloud footprint and unlock high-value Public Sector deals. Program-manage the rollout of Copado’s AI Use Policy Training, driving 100% employee completion. Establish reporting frameworks to track Gemini adoption across the organization, targeting measurable increases in FY27. Design and launch an internal AI Enablement & Upskilling Program to accelerate secure, scalable, and trustworthy AI innovation. Vulnerability Management Maturation Mature current vulnerability management operations to improve quality, reduce risk, and strengthen customer trust. Expand vulnerability scanning coverage to close existing gaps across the environment. Implement new FedRAMP requirements and SLAs within vulnerability management workflows. Cross-Functional Alignment & Governance Break down organizational silos by embedding Security, IT, and Program accountability into product, engineering, and operations teams. Build and maintain program governance structures — including roadmaps, risk registers, RAID logs, and executive dashboards — to ensure strategic focus and execution velocity. Proactively identify and mitigate risks related to hiring velocity, fragmented ownership, and competing priorities. Monitor evolving global AI regulations and adapt program plans with agility as standards and tooling shift. Required Experience 7+ years of program or project management experience, with at least 3 years in a technology, security, or compliance-focused environment. Demonstrated experience managing security certification programs (SOC 2, ISO 27001, FedRAMP, or equivalent). Proven ability to drive cross-functional alignment across engineering, product, legal, and operations stakeholders. Strong command of program governance frameworks, risk management, and executive-level reporting. Experience operating in fast-paced, high-growth SaaS or enterprise software environments. Preferred Experience Familiarity with FedRAMP authorization processes, including ConMon and SCR management. Exposure to AI governance frameworks or emerging AI compliance standards (e.g., ISO 42001, NIST AI RMF). Experience designing and scaling internal enablement or upskilling programs. Background working within or alongside security, IT, or GRC (Governance, Risk & Compliance) teams. Exceptional organizational skills with the ability to manage multiple high-stakes programs simultaneously. Strong communicator — able to translate complex technical and compliance topics for executive and non-technical audiences. High sense of urgency and bias for action; comfortable moving fast without sacrificing quality. Collaborative by nature, with a track record of building trust across siloed teams. Comfortable with ambiguity and skilled at pivoting quickly as priorities and regulations evolve. Copado is Equal Employment Opportunity and Affidavitive Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Copado does not accept unsolicited headhunter and agency resumes. Copado will not pay any third-party agency or company that does not have a signed agreement with Copado. #J-18808-Ljbffr