Product Specialist

Job Details Job Location: Savannah, GA 31405 Product Specialist Position Overview Chatham Parkway Lexus is looking for a customer-focused Product Specialist to join our team. This role is designed for individuals who enjoy helping people, learning new technology, and creating an exceptional dealership experience without high-pressure sales tactics. As a Product Specialist, you will serve as a vehicle expert and customer guide — helping guests understand Lexus features, technology, performance, and ownership benefits in a relaxed and transparent environment. Think of the role as similar to an “Apple Store Genius” for luxury automotive customers. Compensation $25/hour fixed hourly pay Performance-based bonus opportunities Full-time position What You’ll Do Customer Experience & Education Provide a welcoming, low-pressure experience for every guest Educate customers on Lexus vehicles, trim levels, performance, and technology Explain infotainment systems, safety features, driver-assist technology, and connectivity options Assist customers with pairing phones, setting up technology, and understanding vehicle functions Vehicle Demonstrations & Test Drives Conduct professional walkarounds and in-depth vehicle demonstrations Accompany customers on test drives to highlight vehicle features and answer questions Help customers compare models and determine the best fit for their lifestyle and needs Consultative Sales Support Build relationships through trust, product knowledge, and outstanding service Guide customers through the vehicle selection process without high-pressure closing techniques Support the sales team by creating a comfortable and transparent buying experience Vehicle Delivery Deliver sold vehicles to customers Ensure customers fully understand vehicle features and operation before leaving the dealership Follow up to answer additional questions and reinforce a premium ownership experience Why Join Chatham Parkway Lexus? Modern, customer-focused dealership culture No aggressive sales environment Competitive hourly compensation with bonus opportunities Opportunity to become a Lexus product and technology expert Supportive team environment with career growth potential Ideal Candidate The ideal Product Specialist is energetic, personable, tech-savvy, and passionate about helping customers feel comfortable and informed throughout the vehicle shopping experience. This is a great opportunity for someone who enjoys education, hospitality, and relationship-building more than traditional commission-only car sales. Qualifications Strong communication and interpersonal skills Passion for technology, luxury vehicles, and customer service Ability to explain technical features in a simple and engaging way Professional appearance and positive attitude Valid driver’s license with a clean driving record Automotive or retail customer service experience preferred, but not required #J-18808-Ljbffr Chatham Motor Sales Master