Volunteer Coordinator

Volunteer Coordinator

At Spread the Word Nevada, we believe every child deserves the chance to discover the joy and power of reading. Since 2001, we've placed millions of books into the hands and homes of children across Nevada's most at-risk communities - inspiring a lifelong love of learning and brighter academic futures.

Position Summary

The Volunteer Coordinator provides hands-on support to the Volunteer Manager and is responsible for the day-to-day coordination of volunteer activities. This role ensures volunteers are successfully onboarded, scheduled, trained, and supported during their service. The Volunteer Assistant plays a key role in maintaining a positive volunteer experience by overseeing volunteer check-in, preparing project materials, supporting volunteer supervision, and ensuring smooth execution of volunteer activities. The Volunteer Assistant works closely with the Volunteer Manager, the programs team, and the warehouse teams.

This position requires flexibility, including two evenings per week until 8:00 PM and every other weekend to support volunteer shifts and events. A successful Volunteer Assistant should be personable, meticulous about keeping records and passionate about volunteer work.

Essential Functions and Responsibilities

• Lead assigned volunteer opportunities, ensuring an efficient and enjoyable experience for participants (this includes setting up and cleaning the volunteer opportunities)
• Provide orientation and training for each volunteer activity
• Play a pivotal role in creating a positive atmosphere that encourages volunteers to return regularly
• Maintain a clean, orderly, and welcoming workspace/volunteer room for volunteers
• Assist with maintaining files, records, applications, volunteer calendar, "week at a glance", and other data concerning the volunteer program
• Report on volunteer attendance at volunteer opportunities
• Supports internal and external communication regarding the volunteer program
• Assists with volunteer reservations, check-in, and scheduling
• Assist with volunteer emails, volunteer opportunity reminders, and thank you emails
• Assist with prepping Page-It-Forward (off-site) book prep materials
• Assists with volunteer appreciation and recognition events
• Maintain an accurate count of book prep inventory and inform the Volunteer Manager when supplies are running low
• Ensures the organization's purpose is conveyed to the public
• Helps with the expansion of outreach efforts for volunteers
• Other duties may be assigned at the discretion of the Volunteer Manager or Programs Director that are related to the fundamental aspects of the Volunteer Assistant position.

Schedule Requirements

• Full-time position
• Two evenings per week until 8:00 PM (Tuesdays & Thursdays)
• Every other weekend is required
• Additional support for events and peak volunteer periods

Education and/or Experience Requirements

• High school diploma or equivalent required; college experience preferred
• 1-2 years of experience in volunteer coordination, customer service, event support, or nonprofit work preferred

General Requirements

• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Strong leadership skills with the ability to motivate and encourage others
• Comfortable working with groups and public speaking
• Good time-management skills
• Ability to lift 25-30 lbs. and work on feet for extended periods of time
• Must be proficient in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and PowerPoint
• Ability to meet attendance schedule with dependability and consistency

Personal Characteristics

Below are some of the qualities a Volunteer Assistant will exhibit:

• Passion for the mission and volunteer work
• Outgoing, positive, and energetic
• Ability to work with a variety of personalities
• Ability to think both independently and interdependently
• Strong organizational skills
• Motivated and flexible self-starter
• Strong written and verbal communication skills
• Team-oriented and dependable
• Ability to multitask in a fast-paced environment.

Physical Demands and Work Environment

The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is occasionally required to stand frequently; walk frequently; sit; use hands and fingers to point, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee is occasionally required to lift up to 25-30 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment: While performing the duties of this job, the employee is occasionally exposed to excessive heat, wet and/or humid outside conditions. Due to working in the office, warehouse and/or school setting, the noise level in the environment is moderate to high, at times.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Scheduled hours may change based on business need. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

The company is an Equal Opportunity Employer, a drug-free workplace, and complies with ADA regulations as applicable.