Field Service Lead - Generators

The Opportunity The Field Service Lead - Generators oversees field operations for industrial generator systems, providing advanced technical expertise, managing service teams, and ensuring exceptional customer satisfaction. This role combines hands-on field work with leadership responsibilities, including mentoring, scheduling, and coordinating field technicians to deliver safe, reliable, and high-quality service. Location: Houston, TX Department: DEPTEC What you will do? Lead and coordinate installation, commissioning, preventive maintenance, and repair of generator systems across multiple customer sites. Diagnose complex mechanical, electrical, and operational issues, performing advanced troubleshooting and corrective actions. Conduct inspections and load bank tests to verify system performance, electrical output, and efficiency. Serve as the primary technical resource for field technicians, providing guidance, mentorship, and training. Plan, assign, and monitor daily field activities to ensure projects are completed safely, efficiently, and in compliance with company standards. Collaborate with customers, project managers, and engineering teams to resolve escalated service issues and ensure customer satisfaction. Maintain accurate service records, including work performed, parts used, and recommendations for future maintenance. Ensure strict adherence to safety protocols, electrical codes, and industry regulations. Participate in on-call rotations and provide leadership during emergency service situations. Identify opportunities for process, equipment, and training improvements to enhance team performance and service quality. Required Qualifications High school diploma or equivalent required; Associate’s or Bachelor’s degree in Electrical Engineering, Industrial Technology, or related field preferred. 7+ years of experience in generator service or related electrical/mechanical field, including 2+ years in a lead or supervisory role. Advanced knowledge of generator systems, electrical controls, and mechanical components. Proficiency with diagnostic tools, meters, test equipment, schematics, and technical manuals. Strong understanding of electrical codes, OSHA, NFPA standards, and industry best practices. Valid driver’s license and ability to travel to customer sites as required. Relevant certifications (OSHA, NFPA, ASE, or manufacturer-specific training) preferred. Ability to lift heavy equipment up to 50 lbs. and work in various environments including outdoor, industrial, and confined spaces. How We Support You Performance-driven rewards - Competitive pay with incentive opportunities that recognize your results and contributions. Comprehensive healthcare - Medical, dental, and vision coverage that supports you and your family’s total well-being. Security and peace of mind - Life and disability insurance programs that provide protection when it matters most. Flexible benefits options - A variety of voluntary benefits so you can personalize coverage to fit your needs. Time to recharge - Generous paid time off to relax, travel, and maintain a healthy work-life balance. Investing in your growth - Education assistance and tuition support to help you build skills and advance your career. Planning for the future - Retirement and savings programs that help you achieve long-term financial confidence. Come build with us At Integra, we're driven by a vision to transform the data center industry. We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Integra is a vertically integrated company - owning and managing every phase of the process from site selection and design to manufacturing, procurement, commissioning, and warranty. This approach allows us to move faster, solve challenges more efficiently, and deliver exceptional outcomes for our partners. What truly sets Integra apart is our people. We are a team of problem-solvers, engineers, builders, and operators who thrive on tackling complex challenges and delivering results. Our culture values collaboration, accountability, and continuous improvement - because in a rapidly evolving digital landscape, excellence and adaptability matter. Joining Integra means being part of a company that is shaping the future of data center infrastructure. If you're passionate about innovation, impact, and building systems the world depends on, you'll find the opportunity to grow and make a difference here. Equal Opportunity Statement Integra provides equal employment opportunities for all people. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact View email address on click.appcast.io #J-18808-Ljbffr Integra