Automotive Service Mobile Technician

Now Hiring: Ford Mobile Service Technician

Revolutionize the way we deliver service! Are you a skilled Automotive Technician looking for more independence, variety, and a break from the traditional shop environment? Join Gary Yeomans Ford Knoxville's cutting-edge Mobile Service Team. You'll bring the expertise of our dealership directly to our customers' homes and workplaces, providing a premium, hassle-free experience.

Why You'll Love Working Here:

• Independence: Manage your own mobile service van and daily route with minimal supervision.
• Top-Tier Benefits: Competitive pay, paid drive time, health/dental/vision insurance, 401(k) with company matching, and paid time off.
• Career Growth: Access to factory-sponsored Ford training and certifications to advance toward Master Tech status.
• Perks: Employee vehicle purchase programs, boot allowance, and a modern, fully-equipped service vehicle. Company provided cell phone.

What You'll Do:

• On-Site Service: Perform routine maintenance (oil changes, tire rotations, brake service) and light repairs at customer locations.
• Advanced Diagnostics: Use Ford-specific diagnostic tools to troubleshoot electrical, mechanical, and software issues.
• Recall & Software Support: Execute manufacturer recalls and perform critical vehicle software updates remotely.
• Customer Experience: Act as a brand ambassador, explaining services clearly and building trust with every visit.
• Van Management: Maintain a clean, organized, and fully stocked mobile service unit.

What You Bring:

• Experience: 2+ years of automotive technician experience (Ford or Lincoln experience is a major plus).
• Credentials: Valid driver's license with a clean driving record is required. ASE certifications (A1–A9) or Ford STST credentials are highly preferred.
• Skills: Strong diagnostic abilities, technical proficiency with tablets/handheld tools, and excellent communication skills.
• Physical Ability: Must be able to lift up to 50–100 lbs
• Mindset: A self-motivated "start-up" mentality with a passion for providing world-class customer service.