Applied AI Coach

Job Category: Sales About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we’re looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce’s core values at the heart of it all. Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Applications will be accepted until 05/01/2026. Overview The Applied AI Coach is part of our new Outcome Acceleration team. Our team works with Agentforce to stay ahead of customer needs and ensure AI delivers real results. In this role, you will own the customer journey from the first sale until their AI deployment is stable and delivering value. You’ll bridge the gap between building AI and realizing the business outcomes it was promised to bring. This is a hybrid role, based out of our SMB Hub, requiring an on‑site presence 3 days per week. Responsibilities Design and execute success plans to measure whether AI agents are meeting their goals and matching the original business case Run four‑week sprints to diagnose and resolve performance issues when AI results are lagging Lead business reviews with customer teams, demonstrating tangible value through outcome data rather than simple usage reports Track AI agent deployment and adoption weekly to ensure stability in production Required Qualifications Degree in Computer Science, Information Systems, Engineering, Data Science, or a related field 1-3 years of work or internship experience in technical roles such as data analytics, engineering, or technical support Proven ability to work directly with customers to solve problems and communicate technical concepts clearly Hands‑on experience with prompt engineering, vibe‑coding tools, or LLMs Strong analytical skills with the ability to interpret outcome models and prove the value of AI Clear understanding of how AI systems and large language models function in a business setting Preferred Qualifications Experience diagnosing unexpected AI model behavior or model drift over time Ability to craft compelling data narratives that support executive decision‑making A GitHub portfolio showcasing AI experiments or projects Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future – but to redefine what’s possible – for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Candidate Privacy Statement Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt‑out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $70,070 – $119,000 annually. There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $70,070 – $130,970 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. #J-18808-Ljbffr salesforce.com, inc.