Service Advisor- Automotive

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Training & development
• Free food & snacks
• Paid time off

Benefits/Perks

• Competitive Compensation 
• Career Advancement 
• Training and Development
• Comprehensive Benefits Package 
• Employee Discounts 
• Positive Work Environment
• Locally-Owned
• Cutting-Edge Tools and Equipment: 
• Work-Life Balance

Job Summary
We are looking for a Service Advisor to join our team. The ideal candidate will have excellent communication and customer relationship skills, strong service writer capabilities, and previous customer service experience. Service Advisor experience or parts sales preferred.

Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including answering phones, addressing customer inquiries and questions, recommending repairs and vehicle services, ordering parts from suppliers, providing status of vehicle repairs, etc.

Responsibilities 

• Ensure repairs and maintenance tasks are completed in a timely manner.
• Answer phone calls.
• Recommend Auto Repairs and Services. 
• Update customers on the status of their vehicle repair. 
• Communicate with technicians as to the issue with the vehicles. 
• Create estimates and Repair Orders.
• Order parts for vehicle repair.
• Call suppliers to get status of parts deliveries. 

  Qualifications

• High school diploma or GED 
• Valid state-issued driver’s license and clean driving record are required
• Successful completion of a pre-employment drug and background screening
• At least two years of experience as an automotive service writer or service advisor is required. Or Experience as an Auto Parts Sales Rep.
• Deep understanding of automotive technology, automotive service technician job duties, and automotive repair services is required

Why Meineke?

• Meineke values personal and professional growth. 
• Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
• Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
• With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.