Customer Service Specialist

Customer Service Representative - State Farm Agent Team Member Successful State Farm Agent is seeking a qualified professional to join their winning team. We're looking for an outgoing and customer-focused individual who enjoys working with the public. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. This position will assist in developing your business leadership skills, as well as sales and marketing experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Job Details Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each day. Identify coverage gaps, and market appropriate products & services to customers Job Requirements Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Excellent communication skills - written, verbal and listening Detail-oriented Self Motivated Organization skills Proactive in problem solving Experience in a variety of computer applications, particularly Windows Ability to multi-task & work in a team environment Must be able to obtain Property, Casualty, Life, Accident and Health licensing. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $40,000.00 - $50,000.00 per year Do you want a career and not just a job? We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Mike Hoffman - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Saint Paul. Our office is open 9am-5pm. I have been a State Farm agent since 2014. I am a proud graduate of Augsburg College. We currently have 3 team members at our agency. If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.