Quality Assurance Associate

Quality Assurance Associate – Behavioral Health Assistant Are you seeking a rewarding and fulfilling career in the Mental Health and Addictions field? Apply to be a Quality Assurance Associate today! What will your day look like? At Horizon, you’ll enjoy a supportive, team-based work environment. Have a question? There’s always someone there to help! We offer a seamless onboarding experience that’ll ensure your success in your new role. Responsibilities Perform comprehensive clinical quality assurance audits for outpatient and residential programs to ensure compliance with regulatory and internal standards. Conduct utilization reviews to evaluate medical necessity, documentation quality, and fidelity to treatment plans. Prepare written audit findings, summaries, and recommendations for program leadership. Assist in monitoring compliance with OMH and OASAS regulations and agency policies. Maintain accurate records of audits, reviews, and outcomes in accordance with department protocols. Support training and technical assistance efforts that improve documentation practices and clinical quality. Qualifications Master’s degree in a related field with at least 3 years of counseling experience required. Current QHP License required or Credential applicable to OMH and OASAS programs, such as: LMSW LMHC LCSW Strong knowledge of behavioral health documentation standards and regulatory requirements. Excellent analytical, writing, and communication skills. Ability to work independently, manage competing deadlines, and maintain confidentiality. Benefits Company Culture: A supportive atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: Commitment to equity, racial justice, and equal opportunity throughout all initiatives. Trainings: Dedicated team for personal development and professional growth. Team Building: Collaboration and celebration of achievements. Retirement: 401(k) AND profit‑sharing programs. Student Loan Assistance: Monthly contributions to pay off student loans. Tuition Discount: 10% discount on Capella University tuition for employees and eligible family members. Paid time off and holidays. Location 55 Dodge Rd, Getzville, NY with the opportunity for remote work in accordance with departmental needs and agency policy. Hours Full‑time Monday – Friday. Compensation $52,644 – $61,418 per year. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. Physical Demands Stationary posture with frequent standing/sitting alternation. Mobility between nearby worksites and within facilities. Mobility involving repetitive wrist, hand, and finger movements. Handling light duties, moving objects up to 20 pounds, occasionally up to 50 pounds. DEIB Statement Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well‑being, drives innovation, and expands opportunities for our employees, patients, and communities. #J-18808-Ljbffr Horizon Health Services