Claims Litigation Supervisor

Claims Litigation Supervisor for national insurance carrier Jobot Job is hosted by: Sherwin Souzankari Job Details Salary: $80,000 - $120,000 per year A bit about us: We are a nationwide carrier that is currently revamping our claims teams. Come and build something with us! Responsibilities Conduct ongoing quality assessments of claim files and use key performance metrics, audits, and reporting data to evaluate the effectiveness of claims staff. Provide timely coaching, feedback, and performance guidance to team members. Address and resolve customer concerns through proactive communication, while developing strategies to assess satisfaction levels and anticipate emerging client needs across both internal and external channels. Oversee hiring efforts and professional growth initiatives for the team. Identify training opportunities and build development plans that support long-term talent readiness and continuity. Facilitate team meetings alongside unit leadership to align direct reports on objectives and reinforce standards around technical proficiency and service delivery. Stay current on trends, regulations, and evolving practices within the industry. Contribute to cross-functional committees and strategic initiatives that advance broader organizational priorities. Qualifications A bachelor's degree is preferred, or an equivalent mix of relevant education and professional experience. Candidates should bring four to six years of casualty claims experience, including exposure to litigated matters, along with one to three years in a supervisory capacity. Strong organizational, planning, and delegation abilities are essential, as are excellent verbal and written communication skills. The role requires someone who is interpersonally sharp and capable of guiding teams through change effectively. A valid driver's license with a clean driving record and appropriate liability coverage is required. A CPCU designation is a plus. Must be located in a central-time state. Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy #J-18808-Ljbffr Jobot