Service Advisor

Job Description

Job Description

Are you ready to immerse yourself in the world of agriculture while supporting farmers and the equipment they rely on? 21st Century Equipment LLC is hiring a full‑time Service Advisor who will play a crucial role in connecting customers with the repair and maintenance solutions they need. If you're driven, organized, and passionate about agriculture, this is the role for you.CompensationPay: $50,000-$65,000 per yearBenefitsMedical insurance and HSADental insuranceVision insuranceLife insurancePaid holidays and PTO401(k) with company matchAnd many moreThis role offers a stable, consistent schedule that supports a healthy work‑life balance while ensuring our customers get excellent service.Your Contributions MatterAs our Service Advisor, you will:Welcome customers and assist with repair and maintenance needsServe as the central communication hub for the service departmentMonitor and manage work orders from start to finishCoordinate with technicians to ensure jobs meet company standardsOversee technician performance and MST usageHelp manage department costs and maintain service efficiencyAddress challenges proactively and keep the team aligned with departmental goalsYour leadership, organization, and communication skills will directly impact customer satisfaction and team success.What's Required?3+ years of experience in John Deere service department operationsKnowledge of standard job pricing, commission‑based compensation, and basic service department financial principlesBasic accounting skillsExcellent communication, attention to detail, and organizational abilitiesStrong teamwork and leadership qualitiesComputer proficiency, including Microsoft OfficeAbility to lift 50 lbsAbout UsSince 1996, 21st Century Equipment LLC has empowered farmers with cutting‑edge equipment and innovative solutions. We value integrity, accountability, teamwork, and long‑term commitment to production agriculture. Employees enjoy comprehensive benefits, growth opportunities, and a positive work environment that rewards achievement and embraces innovation.Join UsReady to take the next step in your agricultural career with a supportive and skilled team?Apply today using our fast, mobile‑friendly 3‑minute application!Become our next Service Advisor and play a key role in supporting the future of farming.If a job offer is made for this position, it will be contingent upon passing a pre-employment drug test, background check, and determination of insurability for positions that require driving. If the drug test comes back positive or you are not insurable for a position that requires driving, the job offer will be rescinded.