IT Help Desk Specialist I (Tier-1 Support)

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The IT Support Specialist I at Orange County Community College reports to the IT Support Manager of the SUNY Orange ITS Department. The role provides fast, first-contact technical assistance for Tier-1 issues, prioritizes workload, and communicates clearly to understand and explain solutions.

It is an essential position that may require work during winter and spring break and weather emergencies. The incumbent supports Windows and Office 365, assists with remote access and helpdesk tools, and

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Vacancy posted 4 days ago

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