Assistant Supervisor - Production Support

GENERAL RESPONSIBILITIES:

To deliver high quality production support services to all partners and customers contracted with Goodwill Industries of Upstate/Midlands South Carolina, Inc. (GIUMSC).

To effectively extend timely and courteous training to associates through guidance structure and training.

To encourage and promote a mutual client/associate/customer relationship which enhances the profitability of Goodwill Industries.

To practice punctuality, productivity and effective interpersonal communications to enhance the daily operation of Business Services.

To represent GIUMSC in a professional manner to reflect values and standards of its mission and goals.

SPECIFIC RESPONSIBILITIES:

1. To actively monitor and insist on quality control processes outlined by GIUMSC's Business Services Supervisor/ Manager.
2. To assist with the direction of GIUMSC associates on a daily basis, on-site at Business Services facility or off-site at partner/customer facility
3. To ensure the necessary equipment and supplies required to perform the daily tasks in support of the GIUMSC contract are available.
4. To work alongside associates teaching them work flow, safe work habits, and other applicable functions related to the contracts.
5. Depending on the assignment, associate may be assembling items, inspecting for quality, order picking/pulling, packaging, material handling, and/or other light industrial tasks.
6. To follow all work instructions relative to the assignment provided by the Business Services Supervisor or Manager.
7. To maintain daily production, quality, and efficiency standards for each project assigned within Business Services.
8. To request, manage and report on incoming deliveries of goods and materials, as well as outgoing products.
9. To maintain accuracy and punctuality of required reports and records for all individual daily assignments.
10. To load and unload shipping and receiving trucks when necessary, utilizing pallet jacks and/or forklifts (must be certified to operate).
11. To maintain a clean, safe, and orderly assigned work area.
12. To perform any necessary preventive maintenance on certain equipment that is used to perform each specific assignment.
13. To perform all other duties that may be assigned.

Responsible to: Business Services Manager

Education: High School diploma or equivalent.

Work Experience: Minimum of 6 months of experience in warehouse or manufacturing environment; previous leadership experience preferred.

Physical Requirements: Daily requirements may include climbing, balancing, reaching, talking, hearing, seeing, standing, stooping, kneeling, handling, lifting 50 pounds, carrying, pushing, and pulling. May be required to do limited work outdoors.

Safety & Security: Responsible for following all safety, and security of Business Services programs as directed by Goodwill policy. Report all accidents, however slight, to your supervisor immediately. Never leave the premises without reporting any accident that occurred during your working time. If you should need medical treatment during your non-work hours, you should contact your supervisor.


Goodwill strives to have a safe, secure, and ethical work environment. Goodwill's expectation from each individual is to refrain from: 1) unsafe work practices; 2) involvement in unethical situations; 3) dishonest/fraudulent work behaviors; or, 4) other behavior, which would damage the organization's good standing in the community. If you observe or have the knowledge of unsafe, unethical, dishonest, or fraudulent work practices, you are encouraged to and should report this immediately to your supervisor, another member of management, or contact the CALL Hotline.

Work Hours: Generally, 7:30 AM - 4:30 PM Monday - Friday, or whatever hours are required to meet the needs and requirements of the job.

Work Attire: Each individual should present a fashionable, neat, and clean appearance that reflects Goodwill's positive image in the community.
EXCELLENT BENEFITS - GOODWILL IS AN EQUAL OPPORTUNITY EMPLOYER - Minorities/Female/Disabled/Veterans