Senior Metrology and Liquid Chromatography Mass Spectrometry (LCMS) Specialist

We are seeking a Senior Metrology and Liquid Chromatography Mass Spectrometry Specialist to join IQVIA Laboratories at Indianapolis, Indiana. We hire passionate innovators who drive healthcare forward through thoughtful and inclusive collaboration. If you want to discover a career with greater purpose, join us as we transform and accelerate research and development.

Job Summary:

The Senior Metrology and Liquid Chromatography Mass Spectrometry Specialist proactively ensures that laboratory equipment, analytical instrumentation, and associated software meet compliance and business requirements. This role oversees equipment qualification, calibration, preventative maintenance, troubleshooting, documentation, and continuous improvement throughout the equipment lifecycle.

What You'll Be Doing:

• Install, qualify, calibrate, verify, maintain, troubleshoot, and coordinate repairs for laboratory equipment and analytical instrumentation
• Perform preventative maintenance on analytical instruments, including Sciex liquid chromatography tandem mass spectrometry systems, and coordinate vendor maintenance when required
• Maintain accurate equipment lifecycle documentation, inventories, preventative maintenance programs, risk assessments, gap analyses, and standard operating procedures
• Partner with Facilities Management, Information Technology, Supply Chain, Quality, and external vendors to support equipment infrastructure, software validation, repairs, and inventory requirements
• Lead the onboarding and qualification of new equipment and instrumentation in accordance with applicable standards and standard operating procedures
• Serve as a subject matter expert during audits and inspections, respond to inquiries, and support the resolution of quality incidents and corrective and preventative actions
• Manage laboratory initiatives, business continuity planning, emergency response coverage, functional metrics, and equipment evaluation projects
• Train, mentor, and guide employees and junior-level staff while identifying opportunities for process, quality, and safety improvements

What We Are Looking For:

• A Bachelor's Degree is required
• 4 years experience in laboratory environment
• Hands-on experience calibrating and repairing measuring and test equipment, including documenting preventative maintenance programs
• Experience performing preventative maintenance and troubleshooting for analytical instrumentation, including liquid chromatography tandem mass spectrometry systems
• Proficiency with Windows and Microsoft Office applications, particularly Microsoft Word and Excel
• Experience evaluating, onboarding, and qualifying new laboratory equipment and validating associated instrument software
• Other Equivalent combination of education, training, and experience may be accepted in lieu of degree

The Knowledge, Skills and Abilities Needed for This Role:

• Ability to analyze, interpret, and communicate complex technical information, engineering documents, and equipment schematics
• Strong root cause analysis, quality management, project management, and process improvement capabilities
• Excellent written and verbal communication skills, with the ability to present relevant technical information to clients and stakeholders
• Strong organizational skills and close attention to detail, with the ability to manage multiple tasks independently
• Demonstrated everyday leadership and the ability to mentor colleagues and build effective relationships with coworkers, managers, clients, contractors, and vendors
• Ability to bring projects and deliverables to completion within established expectations and applicable regulatory requirements
• Applicable certifications and licenses as required by local regulations

What We Offer You:

We put our employees at the center of everything we do and are committed to providing them, and their families, with benefits that meet their diverse and changing needs. We invest in integrated benefits programs and resources to take care of our employees' physical, mental and emotional, financial and social well-being so they can thrive at home and at work, at any stage of their well-being journey. To learn more about our benefits, visit If you're looking to unleash your potential, join IQVIA Laboratories to help make the extraordinary possible! IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism. The potential base pay range for this role, when annualized, is $58,800.00 - $122,500.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.