KEY HOLDER

Supervisor Merchandising (Small Format)

As a Supervisor of Merchandising, you will play a pivotal role in ensuring that our store is well-organized, visually appealing, and fully stocked with the products our customers love. Reporting directly to the Assistant Manager Merchandising Lead, you will be responsible for overseeing various aspects of merchandising and customer service within the store. If you are passionate about merchandising and have a keen eye for detail, we invite you to join our team and help us create an exceptional shopping environment for our valued customers.

Essential Duties and Responsibilities

Leadership

• Provide excellent representation of Kabelin Ace Hardware through fully embodying the company's core values and what it means to be "The Helpful Place".
• Supervisors are held to a higher standard and always "Customer Ready." Show up on time, actively find replacements in advance for shifts, and complete job responsibilities each day with accuracy and thoroughness.
• Lead by example and maintain approachability for associates and customers.
• Delegate responsibilities and tasks to teach and empower your associates.
• Drive store sales to meet and exceed the Plan.
• Share merchandising, cost control, or sales ideas with the Manager for follow-up.
• Prepare and strive for future career advancement.

Merchandising

• Possess in-depth product knowledge and familiarity with store layout and product locations.
• Support the Assistant Manager Merchandising Lead in ensuring the Customer Coordinator role is executed according to best practices.
• Train associates in customer service and merchandising best practices to enhance the overall shopping experience for our customers.
• Manage all store services completed on the floor, including but not limited to pipe cutting, propane-related tasks, key cutting, key programming, etc. Ensure that associates are well-trained to perform these services.
• Take ownership of the paint department, including training associates, driving add-on sales, and maintaining optimal inventory levels.
• Coordinate merchandise resets throughout the store to create fresh and engaging shopping environments.
• Uphold store cleanliness standards and efficiently organize facilities to provide a pleasant shopping environment.
• Enhance the presentation of the front-of-store and awning areas.
• Implement effective que presentation strategies to improve the customer experience.
• Maintain store signage presentation, including brand and price signs, to ensure clarity and accuracy.
• Execute and maintain End Caps, ensuring they are consistently set and well-stocked with relevant products.
• Implement and oversee "Win the Month" promotions to drive sales and customer engagement.
• Execute the sign kit, including setting ads on launch dates and ensuring key items are stocked.
• Manage and maintain Power Aisles, from planning their layout to setting and restocking products.
• Implement store product standards, with a focus on shelf-facing and presentation to create an inviting atmosphere.
• Oversee closeout management, item change management, and the timely application of weekly price change labels.
• Serve as the liaison to store support for direct vendor products, addressing damages and deficiencies promptly.
• Actively promote and execute store and company-wide events and promotions, such as grilling events, product demo days, customer workshops, round-up donations, seasonal changes, and more.
• Collaborate with our Marketing team to curate and create local content for our social media accounts, highlighting store changes, new associates, and other relevant updates.

Compensation

$13 - $15 / hour. This is a full-time position at 40 hours/week (some evenings & every other weekend required).

Benefits

• Health, Dental, and Vision Insurance
• Paid Time Off & Holiday Pay (on certain holidays)
• Retirement Plan with Company Match
• Employee Discount

Minimum Qualifications

• High School or GED equivalent.
• Possess a valid in-state driver's license with an acceptable driving record.
• Previous retail merchandising experience preferred. Hardware experience preferred.
• Standing, walking, lifting (up to 40lbs) and climbing.

***Job responsibilities may change based on the needs of the business.

Acknowledgement:

I have read this job description and fully understand the requirements set forth therein. I understand that this is to be used as a guide and that I will be responsible for performing other duties as assigned. I further understand that this job description does not constitute an employment contract with Kabelin Ace Hardware.

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