Chief of Staff - Leadership Operations and Executi

Role SummaryThe Chief of Staff (CoS) as a strategic partner to CxO and senior leadership, driving governance, executive communication, and data-driven decision-making. The role focuses on structured leadership reporting, dashboarding, and cross-functional alignment to ensure effective execution of business and technology initiatives.________________________________________Key Responsibilities1. Leadership Support & Governance* Act as a trusted advisor, supporting leadership on strategic priorities and execution tracking* Drive governance cadence (weekly/monthly reviews), including agendas, action tracking, and decision support* Manage and standardize project charters, ensuring clear goals, timelines, and budgets across initiatives* Lead cross-functional alignment meetings to track progress and resolve RAID items________________________________________2. Executive Communication* Develop executive-ready briefings, leadership updates, and business review presentations* Translate complex technical and operational inputs into clear, concise insights* Publish structured communications (e.g., workstream newsletters, milestone updates) for leadership visibility* Ensure consistent messaging across leadership forums and stakeholder groups________________________________________3. Dashboard & Reporting* Build and manage executive dashboards (e.g., Smartsheet, Power BI) to track KPIs, risks, and progress* Automate reporting and maintain data grids for real-time visibility into programs (e.g., application migration, TSA/ISA tracking)* Consolidate monthly/quarterly data, validate KPI performance, and investigate outliers* Provide data-driven insights to support leadership decision-making________________________________________4. Program & Initiative Management* Drive execution of cross-functional programs, including technical transformation initiatives* Track milestones for critical programs (e.g., migration, exit strategies) ensuring alignment with timelines and funding* Support leadership with structured analysis, action tracking, and escalation of risks/dependencies* Deliver time-sensitive and ad hoc leadership requests with high accuracy and quality________________________________________5. Stakeholder Management* Partner with business, technology, and finance teams to ensure alignment on priorities and deliverables* Act as a liaison between leadership and delivery teams across global workspaces* Facilitate collaboration across cross-functional teams to ensure seamless execution________________________________________6. Operational Excellence & Process Optimization* Develop and maintain SOPs to standardize workflows and ensure compliance adherence* Apply Lean methodologies to streamline tools, reporting systems (e.g., Smartsheet), and data structures* Eliminate redundancies and optimize workspace architecture for efficiency and scalability* Establish templates, playbooks, and reporting standards for consistent governance________________________________________Required Skills & Experience* Strong executive communication and storytelling capability* Expertise in dashboards, reporting tools (Smartsheet, Power BI, Excel)* Experience managing governance cadence, RAID logs, and KPI tracking* Ability to synthesize large datasets into leadership insights* Strong stakeholder management across business and technical teams* Experience in technical program management, product management, or PMO rolesBase Salary Range : $100,000 to $125,000 Per AnnumTCS Employee Benefits Summary:Discretionary Annual Incentive.Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.Family Support: Maternal & Parental Leaves.Insurance Options: Auto & Home Insurance, Identity Theft Protection.Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.Time Off: Vacation, Time Off, Sick Leave & Holidays.Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.#LI-SV2#LI-KUMARAN