Case Worker - ACES Shelter - Day Shift

Job Description

Job Description

OVERVIEW: 

Under the supervision of Shelter Program Coordinator and Shelter Operation Manager, the Case Worker will interview, coordinate, and cooperate with other Salvation Army, government departments and private agency staffing to refer shelter guests to needed services in an orderly and timely manner.

DUTIES AND RESPONSIBILITIES:

• Coordinate the intake and interviews of shelter guests upon entry to the shelter
• Assist shelter guests with resourcing services in housing, employment, mental and physical health services, drug and alcohol rehabilitation and recovery, Social Security, Disability, and other support services
• Have periodic interviews and updates with client guests to assist them in finding needed services to break out of homelessness.

• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• 21 years old (required)
• Experience in informal mental health/substance abuse evaluation
• Experience in resource development for homeless populations
• Experience in social services/substance abuse (preferred)

SKILLS AND ABILITIES:

• Great communication skills
• Ability to coordinate and manage multiple duties
• Possess maturity and confidentiality
• Knowledge of Microsoft programs

EQUIPMENT USED: 

• Modern Office Equipment and Relevant Software

PHYSICAL REQUIREMENTS:

• Ability to lift up to 25 lbs. (Usually file boxes)

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.  A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church.  We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.  Employees must agree and understand that their services are a necessary part of The Army’s religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

Any employment relationship with this organization is of an “at-will” nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.