Senior Product Manager, AI Agent Orchestration

WHY BOX NEEDS YOU

Box AI is transforming the way businesses manage and leverage content by incorporating cutting‑edge artificial intelligence and machine learning capabilities into the Box Content Cloud. As a Senior Product Manager for Box AI Agents , you will play a key role in building the next frontier of intelligent content management, leading AI‑driven solutions that revolutionize how enterprises interact with their content.

WHAT YOU'LL DO

Lead the strategy and long‑term architecture for Box's core AI orchestration platform — the foundational layer that powers how AI agents reason, plan, and act across the entire Box product surface. Define and own a technically complex, mission‑critical product area at the intersection of AI infrastructure and enterprise‑grade content workflows, balancing the needs of internal platform teams, external developers, and enterprise customers. Drive the next generation of agent architecture, anticipating how advances in AI reasoning, multi‑step planning, and compute paradigms will reshape what’s possible — and translating that vision into a concrete, sequenced roadmap. Serve as the connective tissue across every team building on the AI platform — establishing shared primitives, coordinating dependencies, and ensuring that foundational architectural decisions scale gracefully as adoption grows. Lead end‑to‑end product development for the orchestration layer: from identifying capability gaps and architectural constraints to shipping production‑grade solutions and iterating based on real‑world usage signals. Collaborate deeply with engineering and applied AI teams to design and evolve the systems that govern how tools are invoked, how context is managed, and how agents coordinate across complex, multi‑turn workflows. Establish a rigorous, metrics‑driven approach to platform health and capability maturity — defining the right signals to measure reliability, latency, and quality at scale across diverse enterprise use cases. Partner cross‑functionally with teams across features, infrastructure, and go‑to‑market to ensure the platform’s capabilities are well‑understood, well‑documented, and effectively leveraged by every team building on top of it. Stay at the leading edge of the AI agent landscape — continuously evaluating emerging patterns in orchestration, tool use, and agentic compute — and bringing that perspective to bear on Box's platform strategy.

WHO YOU ARE

You have a proven track record of launching successful AI‑powered products at scale, with experience in enterprise or consumer AI applications that are used in the market today. You are experienced in AI product management , with expertise in large language models (LLMs) , retrieval‑augmented generation (RAG) , vector databases , and AI evaluation frameworks . You have strong product management rigor, with experience in user research , defining and tracking product metrics , and delivering measurable results . You possess a strong technical background, and you have experience working with data scientists, machine learning engineers , and cross‑functional teams to bring AI solutions to market. You are experienced with prompt engineering , supervised fine‑tuning (SFT) , and other fine‑tuning techniques for AI models. You are well‑versed in different market LLMs and their strengths and weaknesses , enabling you to make informed decisions on model selection. You are comfortable driving product strategy, starting small, iterating quickly, and scaling AI products to deliver enterprise‑grade solutions. You have deep knowledge of enterprise SaaS products , with the ability to understand and deliver on the unique needs of enterprise customers. You have experience collaborating with engineering teams to design and deliver AI‑driven content management solutions . You have a minimum of 4+ years of product management experience in AI/ML, enterprise SaaS, or cloud platforms. You hold a technical degree in Computer Science, Mathematics, or related fields , with practical experience in AI, machine learning, or cloud infrastructure .

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. #J-18808-Ljbffr jobr.pro