Technology Analyst 1 (Quality Assurance) - 11241

Overview Duties Description Under the direction of a Manager Information Technology Services 1, within the Infrastructure/Prod Support group for the Department of State Dedicated Team. This position will be responsible for participating in conducting business analysis and quality assurance activities related to the ongoing support of the applications supported by Department of State’s applications. Duties include but are not limited to: Identify, analyze, and prioritize application issues in assigned areas through collaboration with internal and external customers, facilitating meetings with Subject Matter Experts, BAQA staff, development team, and users as needed to gather knowledge and document requirements following current BAQA standards. Coordinate meetings with BAQA and development staff to review requirements to ensure understanding of the project in support of work goals. Create requirement documents that clearly convey the system/business flows and provide all requirements including audit needs based on audit standards and reporting needs as required. Develop a schedule for reviewing final requirements with business users and obtain signoff. Facilitate the creation of performance test plans following the standard documentation and user acceptance testing. Work with BAQA staff, architecture and performance team on creating and executing performance test scripts. Qualifications Minimum Qualifications Technology Analyst 1 (All Parenthetics) Five years* of information technology experience, one of which must be within the appropriate specialty**. - 4 - Technology Analyst 2 (All Parenthetics) Six years* of information technology experience, one of which must be within the appropriate specialty**. Substitutions: associate’s degree with 15 semester credit hours in computer science or a related field substitutes for one year of general information technology experience. Candidates in a bachelor’s degree program with at least 15 semester credit hours in computer science or a related field can be credited with one year of general information technology experience. Bachelor’s degree in any field including or supplemented by 15 semester credit hours in computer science or a related field substitutes for three years of general information technology experience. Any bachelor’s degree substitutes for two years of general information technology experience. Master’s degree or higher in computer science or related field substitutes for one Additional Year Of General Information Technology Experience. Additional Year Of General Information Technology Experience. Specialty includes experience within one or more of the following information technology disciplines: artificial intelligence, cloud solutions, human centered design, product management, quality assurance, rapid application development, robotic product management, geospatial information services. Additional Comments ITS will not offer permanent employment to any candidate unless the candidate provides documentation that they are authorized to accept work in the United States on a permanent basis. It is the policy of ITS not to hire F1 or H1 visa holders for permanent employment or to sponsor non-immigrant aliens for temporary work authorization visas or for permanent residence. Some positions may require fingerprinting. Some positions may require up to 25% travel and/or lifting up to 50 lbs. Some positions are pending Civil Service approval. Details of position(s) will be described further if you are selected for an interview. If eligible, positions located in New York City will receive an additional $3,400 downstate adjustment location pay with regular annual salary. Positions located in the Mid-Hudson will receive an additional $1,650 adjustment location pay. Benefits Benefits of Working for NYS Generous benefits package, worth 65% of salary, including: Thirteen (13) paid holidays annually Up to Thirteen (13) days of paid vacation leave annually Up to Five (5) days of paid personal leave annually Up to Thirteen (13) days of paid sick leave annually for PEF. Up to three (3) days of professional leave annually to participate in professional development Health Care Benefits Eligible employees and dependents can pick from a variety of affordable health insurance programs Family dental and vision benefits at no additional cost Additional Benefits New York State Employees’ Retirement System (ERS) Membership NYS Deferred Compensation Access to NY 529 and NY ABLE College Savings Programs, as well as U.S. Savings Bonds Public Service Loan Forgiveness (PSLF) And many more. The Office of Information Technology Services is an equal opportunity employer, and we recognize that diversity in our workforce is critical to fulfilling our mission. We encourage all individuals with disabilities to apply. #J-18808-Ljbffr NYS Office of Information Technology Services