Director, Client Engagement & Escalations
PHIL
PHIL is a Series D healthtech startup delivering a patient-centric prescription platform. We are hiring a Manager, Client Engagement to lead escalations from manufacturer field teams and drive cross-functional resolution with product and operations. You will build and coach a high-performing team, optimize KPIs like SLA and first-pass resolution, own knowledge content, and partner with Engineering to implement AI triage and automation.
#J-18808-LjbffrVacancy posted 1 day ago
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