Evening Life Coach - Adult High School Excel Center

Adult High School Life Coach The Excel Center - Goodwill Industries of the Chesapeake Baltimore, MD Shift: 12:00 PM - 8:00 PM About the Role The Excel Center, an adult high school program operated by Goodwill Industries of the Chesapeake, is seeking a passionate and student-focused Life Coach to support adult learners on their path to earning a high school diploma. This role serves as a student advocate and success coach , managing a caseload of 65-80 students and helping them overcome barriers to education. Life Coaches build strong relationships, connect students to critical resources, and support academic progress in a dynamic, mission-driven environment. Key Responsibilities Student Engagement & Relationship Building Build strong, supportive relationships with students to promote retention and success Provide individualized support, including tutoring and substitute teaching as needed Collaborate with teachers, leadership, and staff to ensure student achievement Participate in team meetings and professional development Student Success & Case Management Manage a caseload of approximately 65-80 students Monitor student data, attendance, and academic progress Develop student schedules and guide students toward graduation and postsecondary goals Prioritize and triage student needs while responding to urgent situations Barrier Removal & Resource Coordination Connect students with community resources (housing, childcare, employment, etc.) Build and maintain partnerships with community agencies, schools, and employers Support students in overcoming personal and academic barriers School Culture & Support Model professionalism and reinforce school expectations Conduct effective, respectful conversations with students in challenging situations Maintain a visible presence within the school to support engagement and safety Serve as a substitute instructor when needed Support additional student engagement activities and initiatives Qualifications Education & Experience Bachelor's degree in psychology, human services, education, or a related field required Minimum 2 years of experience in social work, counseling, advising, academic support, or a related field Experience working with high school students in a non-traditional or adult education setting strongly preferred Preferred Bilingual English/Spanish highly preferred Key Skills & Competencies Strong relationship-building and communication skills Ability to manage a high-volume caseload and prioritize effectively Knowledge of community resources and support services Strong problem-solving and crisis response abilities Data tracking and analysis skills Proficiency with Google Workspace, Microsoft Office (Word, Excel), Teams, and student information systems Ability to work independently while collaborating with a team Professionalism, empathy, and cultural competence Schedule & Work Environment Shift: 12:00 PM - 8:00 PM Office-based school environment supporting adult learners Fast-paced, student-centered setting focused on engagement and success Physical & Travel Requirements Light physical activity (lifting up to 20 pounds) Regular standing, walking, and computer use Up to 25% travel within Goodwill's service area (Baltimore region and Eastern Shore) Additional Requirements Must successfully pass a background check Why Join The Excel Center? At The Excel Center, you'll have the opportunity to make a direct impact on students' lives-helping adults earn their high school diplomas and build a better future. Join a mission-driven organization committed to education, workforce development, and community success. EOE, including Disability/Vets #J-18808-Ljbffr