Lead Mitigation Technician

Job Description

Job Description

Benefits:

• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance

Benefits/Perks

• Recession-Proof Industry Providing The Opportunity To Give Back
• Competitive Compensation and Benefits
• Industry Training and Advancement Opportunities

Company Overview
Rytech is a nationally recognized leader in the water damage industry. Our principles are based on integrity and accountability. At Rytech you get a unique opportunity to work with Franchises across the country, third-party administrators, and carriers to create a seamless experience.
If you love building relationships and creating quality results, Rytech is the place for you!

Job Summary
A Lead Water Mitigation Technician is responsible for the daily service of mitigation assignments, New referrals, and existing, as well as customer and manager communications to accomplish their duties.

Responsibilities 

• Be available by phone and email during scheduled on-duty hours
• Communicate daily with the Operations manager/Assistant OPS Manager 
• Maintaining a company-issued vehicle
• Fleet Vehicle Handbook, SDS sheet, Equipment, Consumables, vehicle maintenance 
• Maintain a daily update of all files in the MICA app
• Be available 24/7 when working on-call rotation 
• Communicate daily with customers/Insurance personnel 

Qualifications

• Restoration (Mitigation, Remediation, Construction) experience required
• Experience working with Insurance claims
• Excellent communication and customer service skills

• Must be knowledgeable of Ipad features
• Must be able to listen and follow directions   
• Must be able to lift and maneuver heavy equipment/contents
• Willing to work in confined spaces such as but not limited to attics and crawlspaces
• IICRC Certifications WRT required and other certifications a plus