Restaurant Shift Leader / Hourly Shift Manager

Job Description

Job Description

WE’RE LOOKING FOR OUR NEXT ROCK STAR!

PG1 Restaurants is looking for a Shift Leader to join our Gastonia Jersey Mike’s team! If you are dependable, positive, hardworking, and ready to lead by example, we want to meet you!

LOCATION NOTE: This position is for our Gastonia Jersey Mike's location. (Please note: While the job is for Gastonia, this listing and the in-person Job Fair are hosted out of our Concord/Afton location).

PERKS & BENEFITS

• Discounted meals on every shift

• Paid, comprehensive training from day one

• Flexible scheduling options (typically 30+ hours/week)

• Fast-track promotion pathways into Assistant Manager & Store Manager roles

• Positive, team-first culture where your hard work is recognized and rewarded

WHAT YOU’LL DO

As a Shift Leader, you will help lead the team and keep the restaurant running smoothly throughout every shift.

• Shift Leadership & Operations: Key holder responsible for opening/closing procedures, running smooth shifts, and leading a crew of 3 to 8 team members during busy rushes.

• Food Quality & Prep: Certified across all restaurant stations—bake fresh bread, complete morning/daily prep, and slice meats and cheeses with precision.

• Standards & Accountability: Follow and uphold company policies, procedures, Core Values, and operating standards while holding yourself and the team accountable to the standard.

• Quality & Safety: Ensure every sub is made correctly ("The Mike’s Way") and maintain strict food safety, sanitation, store cleanliness, and guest service standards.

• Business Goals: Handle cash accurately, support labor control, inventory management, and shift performance goals.

• Coaching & Culture: Coach and mentor team members, handle guest concerns professionally, lead by example, and actively protect and promote our positive culture.

WHAT WE’RE LOOKING FOR

• Age Requirement: Must be 18 years or older (required to operate the mechanical slicer and fill store leadership roles per federal law and store operations).

• Availability & Hours: Full open availability required—must be available for all shifts, including mornings, daytimes, evenings, closings, and weekends (typically 30+ hours/week).

• Experience & Certifications: 1+ years of Quick Service Restaurant (QSR) or supervisory experience preferred. ServSafe Food Handler certification is a plus!

• Transportation: Must have reliable transportation to and from work.

• Skills & Physical Requirements: Strong customer service, communication, and multitasking skills with a sense of urgency. Ability to stand for full shifts and move/transport up to 50 lbs.

• Attitude: Reliable, dependable, coachable, positive, and willing to work right alongside the team in a clean, professional uniform while taking pride in doing things the right way!

WHY JERSEY MIKE’S & PG1 RESTAURANTS?

At PG1 Restaurants, we believe we are in the people business—we just happen to make amazing subs! Founded on a tradition of community, giving back, and personal growth, we hire for heart first, train for skills, and look for leaders who care about their team and want to help others grow. A Sub Above starts with our people!

WHAT HAPPENS NEXT?

1. Apply Now: Complete our quick, mobile-friendly application in under 3 minutes.

2. Instant Screening: Answer a few quick screening questions.

3. Schedule Your Spot: After completing the screening questions, you will pick from the available Job Fair days and times below to confirm your interview!

We use eVerify to confirm U.S. Employment eligibility.