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CSR - Customer Service Representative

Agua Fria Animal Hospital PLLC

Job Description

Job Description

Join Our Veterinary Dream Team!
Client Service Representative (Receptionist)
Goodyear, AZ | On-site Only

Sign-on Bonus!

Experienced Veterinary Hospital/Clinic Receptionist Only Apply.

Agua Fria Animal Hospital is growing, and we’re looking for an experienced, friendly, professional Client Service Representative to be the welcoming face of our hospital. If you love pets and people, thrive in a fast-paced environment, and know how to turn a tough day into a positive one for a worried pet parent—you might be the perfect fit!

A front-row seat to the good stuff

Work with a team that has your back, shares a laugh, and celebrates the little wins. You’ll get hands-on training, and teammates who are happy to show you the ropes. Our clients? They have become like family. A small close-knit crew that makes teamwork feel natural

  • A relaxed, upbeat atmosphere
  • Real opportunities to learn and grow
  • Supportive, hands-on training and mentorship
  • Wonderful clients and the pets they adore

What You’ll Do:

  • As an experienced CSR (Receptionist) you will greet clients and patients with warmth and professionalism
  • Answer phones, respond to emails, and schedule appointments with accuracy and empathy
  • Help clients navigate questions, concerns, and care instructions
  • Maintain up-to-date and detailed records in our software system, Ezyvet
  • Support your team by staying organized, proactive, and positive
  • Ensure a clean, welcoming reception area at all times

What We’re Looking For:

  • At least 1 year of experience in a veterinary CSR or tech role
  • Excellent communication skills—both written and verbal
  • Comfort with computers and multi-line phone systems
  • A special person that is outgoing, gracious, loving, patient, efficient, sympathetic, loves people and animals
  • Ability to work well under pressure and juggle multiple tasks
  • Team player who takes initiative and brings good energy

This is an in-person position. We’re a hands-on team that thrives on in-person collaboration and face-to-face client care.

Ready to apply? Send us your resume, if you're a good fit, we can’t wait to meet you!

\nCompany Description

Agua Fria Animal Hospital is a compassionate, client focused 2 DVM GP veterinary practice dedicated to providing high-quality care to pets and exceptional service to their owners. We are small but mighty!

Company Description

Agua Fria Animal Hospital is a compassionate, client focused 2 DVM GP veterinary practice dedicated to providing high-quality care to pets and exceptional service to their owners. We are small but mighty!

Vacancy posted 11 days ago
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