Part-Time Sales Associate

Job Description

Job Description

About Pascal

Pascal is a California-based lab-grown color diamond brand inspired by Blaise Pascal’s legacy of turning pressure into brilliance. With bold color and nostalgic 80s–90s vibes, Pascal speaks to Gen Z by celebrating individuality and redefining modern luxury.

The Role

We’re looking for enthusiastic Sales Associates to join our Flagship store at West Hollywood . You’ll be the face of Pascal, helping customers discover our unique jewelry and creating a fun, memorable shopping experience.

This is a Part-time, and schedule will include evenings, weekends, and holiday shifts. Top performers may be considered for full-time roles based on business needs and performance.

Join us to be part of a fresh, fast-growing jewelry brand, showcase your sales talent and grow with us!

What You’ll Do

• Greet and assist customers, actively listening to understand their needs and preferences.
• Provide accurate and comprehensive information about jewelry products and care.
• Assist customers in making purchasing decisions and recommend suitable products.
• Accurately process transactions, returns, and exchanges using the POS system.
• Maintain sales records in compliance with company policies.
• Support merchandising by keeping displays clean, organized, and visually appealing.
• Respond to customer inquiries and resolve issues promptly and courteously.
• Build customer relationships to encourage repeat business and referrals.
• Stay updated on product knowledge and store promotions.
• Participate in inventory counts and stock control activities.
• Meet or exceed individual and team sales goals.
• Follow all company policies, including cash handling, security, and safety standards.

What We’re Looking For

• 1–2 years of retail or customer service experience (jewelry or luxury retail a plus)
• Jewelry product knowledge and ability to explain features with confidence
• Strong sales and upselling skills, with a customer-first approach
• Excellent communication and interpersonal skills: able to build rapport quickly
• Problem-solving and conflict resolution skills to handle customer concerns professionally
• Proficiency with POS systems and basic sales transaction handling
• Experience with inventory control and stock management
• Reliable, detail-oriented, and professional with high integrity
• Visual merchandising skills to maintain store presentation standards
• Time management skills to balance multiple tasks in a fast-paced environment
• Flexible schedule: able to work evenings, weekends, and holidays
• Physical ability to stand/walk for extended periods and occasionally lift up to 25 lbs.