Regional Maintenance Specialist (CIV)

Regional Maintenance Specialist

The Regional Maintenance Specialist is responsible for filling in at communities that are without a full team of maintenance personnel, ensuring day-to-day upkeep, repairs, and safety continue without interruption. This role also supports a region of communities with training and emergency assistance/preparedness, working under the direction of the Corporate Property Manager.

The following is a general list of key job duties and responsibilities in your position. The list is not to be considered inclusive, and you will be required to perform other duties/responsibilities as assigned by an authorized supervisor.

Essential Functions: When Filling In as a Maintenance Director:

• Perform daily walkthrough throughout the entire residence, grounds, and parking area to check building upkeep, appearance, safety of common areas, and proper operation of equipment.
• Review all Tasks, Work Orders, and Unit Turns daily and complete accordingly.
• Complete Monthly Maintenance Scorecard.
• Troubleshoot equipment problems to determine required repairs.
• Complete all required maintenance and repairs for the building, grounds, and equipment in an appropriate and timely manner.
• Maintain expenses for parts and review all costs before purchasing with the Executive Director.
• Work in conjunction with the Executive Director to make the monthly budget work.
• Schedule maintenance and bids for repair jobs outside of his/her scope.
• Complete bid proposals and submit to the Executive Director for all projects or work requiring outside contractors/vendors.
• Coordinate and provide oversight of work performed by outside vendors to ensure it is completed in a timely fashion and in the agreed-upon and/or contracted manner.
• Perform regular checks of all required building and safety systems and equipment.
• Maintain records of repairs, preventative maintenance, warranties, and inspections.
• Present a professional, positive, and helpful attitude at all times when interacting with residents, customers, and co-workers.
• Perform other duties as assigned by the Executive Director.

Essential Functions: When Providing Regional & Community Support:

• Complete projects outlined by the Corporate Asset Management Team, such as make-readies or special construction projects.
• Complete Community Assessments for TELS Tasks, Work Orders, and Unit Turns.
• Train new Maintenance Directors.
• Provide assistance during emergency situations (natural disasters, floods, extreme heat).
• Be available on weekends on an as-needed basis.

Key Job/Physical Requirements:

• Education: High school diploma or equivalent required; trade training in HVAC, electrical, or plumbing preferred.
• Experience: 3+ years in property maintenance or as a Maintenance Director (senior living or multifamily experience a plus).
• Skills:
  • Strong working knowledge of HVAC, electrical, plumbing, and building systems.
  • Ability to troubleshoot and independently prioritize repair needs.
  • Experience training and mentoring maintenance staff.
  • Strong organizational skills to support multiple communities.
  • Valid driver's license and ability to travel, including overnight stays.

This position may require overnight stays and regional travel when covering communities or working on projects, subject to our travel and remote work policy.

Primary Physical Requirements:

Note: the frequency values below were reconstructed from labels and values present in the original file, arranged to match standard physical demands ranges for this type of role. Please review before finalizing.

Lifting - Carrying - Reaching - Push/Pull - Hand Manipulation

Up to 10 lbs: Frequently - Up to 10 lbs: Frequently - Above shoulder height: Occasionally - Occasionally - Grasping: Constantly

11 to 25 lbs: Frequently - 11 to 25 lbs: Frequently - At shoulder height: Frequently - Occasionally - Handling: Constantly

26 to 50 lbs: Occasionally - 26 to 50 lbs: Occasionally - Below shoulder height: Frequently - Occasionally - Torquing: Occasionally

Over 50 lbs: Occasionally - Over 50 lbs: Occasionally - - - Fingering: Frequently

• Mobility: Ability to travel to different sites and move around the facility as needed for site visits and operational oversight.
• Manual Dexterity: Capable of using office equipment, including computers, phones, and other technology tools.
• Visual and Auditory Requirements: Must be able to read documents, work on computers, and participate in meetings, including virtual formats.
• Stamina: Sufficient to maintain a high level of energy throughout long working hours, including standing or sitting for extended periods during conferences or meetings.
• Lifting: Occasionally required to lift and/or move objects weighing up to 50 pounds, especially during event setup or as part of facility operations.