Surveillance Officer

Job Description Summary Surveillance officers provide surveillance and supportive casework services to probationers at the direction of the Superior Court under the provisions of evidence-based practices and consistent with the Arizona Code of Judicial Administration. Job Description Hiring Pay Rate: $23.98 - $26.08 per hour Join our Adult Probation team. Work closely with Adult Probation Officers as a team to monitor assigned probationers and assist in guiding them through compliance. This is a shift-based position with opportunities for evening and night, and weekend work. Shift hours are decided with Probation Officer I and Supervisor based on needs of the department. The duties of a surveillance officer include monitoring the assigned probationers, and meeting with probationers in their homes or at their places of work. Surveillance officers may perform searches and make arrests. Because probationers under Court supervision are convicted felons and/or persons with domestic violence convictions, these job duties expose the surveillance officers to a risk of being assaulted by probationers, family members and others in proximity to the probationers. As a result, the surveillance officer position is designated as a safety-sensitive position in accordance with ACJA § 6-106(A) and ACJA § 6-107(A). All surveillance officers must "demonstrate, by proficiency testing, competency and understanding of the physical and verbal techniques and tactics presented at the defensive tactics training academy." ACJA § 6-107(G)(1)(b). The proficiency testing is based upon whether they can perform the skills or tactics (or comparable alternatives) necessary for self-defense. This is a classified position that reports directly to a Probation Unit Supervisor. Incumbents may take work direction from Probation Officers and perform duties with direct and indirect levels of supervision. Incumbents have no supervisory responsibilities. What We're Looking For: Be a United States citizen or legal resident. Must possess a valid driver's license. Have a high school diploma or GED. Be a minimum age of twenty-one (21) years. Complete background/reference checks, interviews, polygraph and/or drug testing, and pre-Employment psychological examinations. Must successfully complete 40-hour Defensive Tactics Training Academy as soon as practical, but no later than 120 days from the date of employment [see ACJA § 6-107(G)]. Must demonstrate, by proficiency testing, competency and understanding of the physical and verbal techniques and tactics presented at the Defensive Tactics Training Academy. Must successfully complete eight (8) hours of defensive tactics refresher training on an annual basis. Must maintain certificate of successful completion of defensive tactics training. Must successfully complete the Intensive Probation Institute, within the first twelve (12) months of assignment. [see ACJA §1-302(K)(4)]. Must submit to a medical examination required by Corrections Officer Retirement Plan. Preferred Qualifications: Experience in adult or juvenile probation, corrections, law enforcement, community supervision field. Experience working with justice-involved individuals, high-risk populations, or individuals with behavioral or substance-use challenges. Experience conducting field contacts, investigations, compliance monitoring, searches, or related public-safety activities. Experience preparing accurate, detailed reports and maintaining confidential case records. Experience working effectively independently and as part of a team in high-stress or safety-sensitive environments. Bilingual English/Spanish. Essential Functions: Performs closely structured surveillance and observation concerning compliance with conditions of probation, including directing and counseling the probationer and conducting field contacts (home, work, treatment facilities, community restitution or jail) as a member of a team. Obtains, assembles, secures, keeps and files a complete identification record concerning the person on probation, including arrest reports, contact notes regarding compliance with terms of probation and case plan to prepare written reports for the probation officer. Builds relationships to encourage compliance with the case plan including conditions of probation through frequent telephone contacts, work site contacts, day, and evening home contacts. Directs and/or refers probationers to community resources, treatments or other interventions based on assessments, behaviors and conditions of probation. Participates in case review conferences to determine if change in level of supervision is warranted. Performs searches, breathalyzers/urinalysis collection, and makes a documented effort to locate absconders. Serves warrants, makes arrests, and brings persons before the court who are on probation including defaulting probationers facing revocation. Surveillance officers have the authority of peace officers in the performance of his or her duties. Appears and testifies in court. Monitors payment of restitution and probation fees and ensures victims' notification rights are provided according to statutory requirements. In confrontational situations with probationers or others, appropriately and effectively responds and uses defensive tactics and techniques, as learned at the Defensive Tactics Safety Training Academy, when necessary. Performs and demonstrates through proficiency testing, competency in, and an understanding of physical and verbal defensive tactics and techniques, including the following, or their comparable alternatives: 1) Forcefully raise arms above head (straight arm wristlock and takedown) 2) Perform minor aerobic activity 3) Stand for up to 2 hours at a time 4) Engage in balanced movements 5) Throw hand strikes (fist strikes and palm heel strikes) 6) Use impact weapons (ability to swing arms in a striking action with a baton that weighs 16 ounces) 7) Kick at targets below 24" (front snap kicks) 8) Perform controlled falls and return to standing position unassisted (break falls and recovery) 9) Complete hand strikes and kick drills at partial speed 10) Sustain exposure to Oleoresin Capsicum (OC) spray 11) Engage in fighting techniques while on the ground 12) Be able to bend knees lower center and touch the ground with one hand (break fall recovery and baton closing techniques) 13) Be able to bend knees to a 45 degree angle (all ground techniques) Knowledge, Skills, and Abilities: Must have the ability to operate a variety of equipment necessary to perform job duties such as motor vehicles, computers, telephones, radios, handcuffs, body armor and other equipment depending on case assignments. Must possess: Independent body mobility to stand, walk, bend and sit for prolonged periods of time and/ or drive a vehicle. The manual dexterity necessary to reach, grasp, handwrite, and use a computer. Vision sufficient to see and read. Hearing and speech sufficient to communicate in person and over the phone. The ability to withstand varying weather temperatures. The ability to lift, drag, push and carry items of various weight. Must have skills in the areas of: Self-control, patience, initiative, courtesy, tact and diplomacy in order to maintain effective relationships with a diverse population. Interviewing, motivating, and interpersonal relationships. Time management and organization with the ability to apply principles and methods of correctional casework. Critical analysis of individuals and situations in order to problem solve and make sound decisions. Effective oral and written communication. Possess knowledge and understanding of: The criminal justice system and community resources. Diversion, Standard and Juvenile and/or Adult Intensive Probation and community supervision. Social and community corrections casework. Principles of general human behavior; and evidence-based practices in community corrections. Exceptional benefits package: Corrections Officer Retirement Plan (CORP) 15 paid vacation days, 12 holidays, and 15 days of sick leave 12 weeks of 100% paid parental leave Employer-paid Short-term Disability Tuition Reimbursement $5,250 per year Health Wellness discount program Mental and Behavioral Health Benefits Paid Training with Advancement Opportunities Upon yearly anniversary, 56 hours of sick time accrued, less usage, may be rolled over to vacation time. Corrections Officer Retirement Plan (CORP) Retirement Plan participation is mandatory for all eligible employees in which the employer and the employee contribute a certain percentage of the employee's salary. PSPRS-CORP website: We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, national origin, age, genetic information, disability, protected veteran status, political interest, or any other characteristic or category protected by local, state, or federal law. Pima County stands out as an exceptional workplace, offering a supportive environment that fosters professional growth and personal satisfaction. As one of the largest employers in the region, Pima County prioritizes its commitment to creating a diverse and inclusive workplace, recognizing the unique contributions of each employee. Embracing innovation and collaboration, Pima County provides multiple opportunities in which individuals can make a meaningful impact on their community. One of the key advantages of working for Pima County is its comprehensive benefits package. Employees enjoy competitive salaries, generous health insurance coverage, and retirement plans that contribute to long-term financial security. Pima County recognizes the importance of a healthy work-life balance, offering flexible work schedules, a generous family leave policy and wellness programs that prioritize employee well-being. Furthermore, Pima County takes pride in fostering a culture of continuous learning and development. Employees benefit from opportunities for professional advancement through training programs, workshops, and educational reimbursement programs. In addition, a County-wide employee recognition program rewards employees who exemplify the County values of being accountable, respectful and ethical as well as providing great customer service. By joining Pima County, individuals become part of a dedicated team working towards a common goal: enhancing the quality of life for residents and building a vibrant future. Pima County is not just an employer; it is a community that values its employees, encourages their growth, and invests in their success. #J-18808-Ljbffr