Crew member
Jersey Mike's Subs
Job Description
Job Description
Are you an energetic and hard-working individual looking to join a fun and dynamic team? Do you have a strong commitment to customer satisfaction and crave the opportunity to provide outstanding service? If so, we want you to join our team at Jersey Mike's Subs! We are currently hiring for the new location on the SSW Loop 323!
Responsibilities:Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu
Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required
Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements
Use specific kitchen machinery such as knives, grills, slicers, etc.
Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms
Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed
Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy
Maintain a neat and tidy appearance by wearing the required uniform and adhering to a corporate dress code
Requirements:- Be energetic, hardworking, and ethical
- Ability to understand and adhere to all company policies and procedures
- Commitment to learning
- Have a strong desire to work as a Team Player
- Ability to stand for long hours at a time and work in a fastpaced environment
- Positive attitude and commitment to customer satisfaction
Flexibility to work day and night shifts, weekends, and holidays
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