Senior IT Business Analyst

Cincinnati, OH

Full time

JR37192

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond.

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup's With Distinction honor - a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

The Business Applications Analyst will serve as a key techno-functional lead for the Hollow Metal Door Strategic Business Unit (SBU) at Allegion. This role is responsible for the overall health, optimization, and integration of core business applications across multiple manufacturing plants and distribution centers. Experience and familiarity with manufacturing ERP systems and order to cash processes is required. The Business Application Analyst's main role is to define, analyze, develop, test and maintain ERP, custom and third-party software applications. This will also include research and requirements gathering, design, documentation, and modifying software specifications throughout the order life cycle. The ideal candidate is a "hands-on" problem solver who can bridge the gap between shop-floor operations and back-office technology. You will be responsible for maintaining ERP systems, driving data analytics, managing system integrations, and leveraging emerging AI tools to drive operational efficiencies.

Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position.

What You Will Do :

• Interacting and partnering with key business partners to drive business initiatives and further optimize system usage and best practices within existing system functionality.

• Providing tier-2 & 3 techno-functional support for key ERP systems and related manufacturing applications across the Strategic Business Unit.

• Defining practical business system solutions driving standardization within the business work streams.

• Ensuring the "digital thread" from order entry to shop-floor completion is seamless.

• Driving IT deliverables in SBU long range initiatives

• Developing and maintaining advanced reports and dashboards using Power BI, SQL. Translate complex manufacturing data into actionable insights for Plant Managers and SBU leadership.

• Identifying and implementing AI-driven use cases, such as predictive maintenance alerts, automated data validation, or intelligent demand forecasting, to improve SBU productivity.

• Assisting in scoping and executing large technology projects, including facility expansions, system upgrades, and M&A integrations.

• Owning functional tactical planning for upgrades and releases with the software vendors.

• Leading Unit Testing (UT) and User Acceptance Testing (UAT) for system changes.

• Creating and maintaining high-quality functional design documents (FDDs) and technical specifications.

• Playing an active role to support continuous improvements events providing a combined view of business and system processes.

• Providing application training and assisting with general troubleshooting support.

• Maintaining documentation of recommended business system configurations, process flows, and work instructions for key business processes.

• Partnering with matrixed IT and business teams on changes and general support and roll outs.

• Responsible to use supply chain principles and general manufacturing knowledge to drive SBU initiatives

What You Need to Succeed :

• Bachelor's degree in engineering, Business, Information Technology or related field.

• 5+ years of proven experience working within large manufacturing or distribution operations.

• 10+ years of experience working with, supporting, and/or implementing an Enterprise level ERP.

• Applicable Techno-functional knowledge of AS400 / iSeries platform is a big plus.

• Skilled in using query tools (Query/400, SQL/400) to pull reports and analyze data.

• In-depth knowledge of business functions, with heavy emphasis in Order Management, Manufacturing, Warehouse Management and Supply Chain-related business, processes and practices

• Experience with at least 3 of the following core ERP module areas including: Order Management and Product Configurators, Master Planning, Production Control, Transportation Management, Warehouse / Inventory Management, Accounts Receivable / Accounts Payable.

• Demonstrated experience with supporting major and minor ERP upgrades and/or implementations.

• Experience in Macpac / Infor XA ( Mapics ) is a plus

• Experience with Dynamics 365 Finance and Operations ERP is a plus

• Experience developing comprehensive business requirements, functional design documents, completing impact assessments, and contributing to business cases that identify value of the change.

• Ability to work independently as well as to collaborate effectively with others in person and remotely.

• Excellent communication skills at all levels. Proven ability to lead and communicate orally, in written documents, and in formal presentations is required.

• Team player, change agent, and customer-driven mentality.

• Analytical approach to problem-solving, solid conceptual skills and willingness to learn, sense of urgency and commitment for a job well done.

• Strong work ethic & results oriented.

• Demonstrated ability to successfully participate in multiple initiatives simultaneously.

• Solid understanding of data integrity and audit / SOX compliance procedures.

• Experience working with and building and training AI agents to improve business processes and productivity.

• Basic familiarity with relational databases (MS-SQL, DB2/400) and on prem and cloud concepts.

• Understanding of integrations (API's, middleware platforms) used to connect different business systems.

• Experience and understanding of Cyber Security best practices in the Manufacturing Operations space.

• Comfortable using SQL, PowerBI and other tools to work with data for ad hoc analysis.

• Comfortable working with Project Management tools and Azure DevOps for planning and documentation.

• Ability to lead and manage small / mid range projects at the sites.

• Experience working with ERP product configurator processes is a plus.

• Experience in the Hollow Metal Door or Steel Fabrication industry, including knowledge of products and custom configurations is a plus

Travel Requirements

• Travel required up to 20%

Why Work for Us?

Allegion is a Great Place to Grow your Career if:

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there's plenty of room to make an impact. As our values state, "this is your business, run with it".

• You're looking for a company that will invest in your professional development. As we grow, we want you to grow with us.

• You want a culture that promotes work-life balance. Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work!

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

What You'll Get from Us:

• Health, dental and vision insurance coverage, helping you "be safe, be healthy"

• Unlimited Paid Time Off

• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period

• Health Savings Accounts - Tax-advantaged savings account used for healthcare expenses

• Flexible Spending Accounts - Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses

• Disability Insurance -Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury

• Life Insurance - Term life coverage with the option to purchase supplemental coverage

• Tuition Reimbursement

• Voluntary Wellness Program - Simply complete wellness activities and earn up to $2,000 in rewards

• Employee Discounts through Perks at Work

• Community involvement and opportunities to give back so you can "serve others, not yourself"

• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching

Apply Today!

Join our team of experts today and help us make tomorrow's world a safer place!

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you're excited about this role but your past experience doesn't align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

We Celebrate Who We Are!

Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we're required to, but because it's the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team (View email address on click.appcast.io) .

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