Patient Access Coordinator

To support a growing healthcare team, the part-time hourly Patient Access Coordinator will provide high-quality patient support through phone and digital channels, guiding patients through registration and eligibility processes while maintaining compliance with service standards. Key Responsibilities Handle inbound and outbound patient communications, managing approximately 100-125 calls per week Follow established scripts and workflows to ensure accurate and consistent patient support Accurately document patient interactions and escalate complex issues to senior team members as necessary Required Qualifications High School Diploma or General Education Degree (GED) required; college education preferred Spanish speaking preferred Motivated to build a career in patient services or healthcare operations Demonstrates strong customer service instincts and professionalism Comfortable learning new tools and technology