Membership Concierge II

Lifetime Fitness - - Responsibilities: Operate as first point of contact for members and guests entering resort; Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences; Receive inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition; Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies; Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments