Custodian Tech

Custodian Technician

The Custodian Technician plays a key role in maintaining clean and professional office environments across our retail branches. This is a hands-on, service-oriented position focused primarily on independent routine cleanings while supporting a team-focused environment.

Why You'll Like This Role

• Full-time, year-round employment with consistent hours.
• Comprehensive benefits package including medical, dental, vision, 401(k), and generous paid time off
• Company vehicle, including gas card (vehicle and card for business use only)
• iPhone & iPad, tools/cleaning supplies, uniform, including shoes & and seasonal gear provided

Responsibilities

• Clean, stock, and maintain assigned facility areas, including dusting, sweeping, vacuuming, mopping, restroom cleaning, trash removal, and cleaning ceiling vents
• Respond to service requests and prioritizing work order response & closing out work orders upon completion with minimal call backs
• Communicate in a pleasant and professional manner with internal and external customers
• Wear a company-provided uniform and maintain a professional appearance while on duty
• Maintain inventory of supplies and equipment
• Vehicle maintenance as required

Qualifications

• One or more years of experience preferred
• Demonstrate customer service skills & service oriented mindset
• Competent use of iPad & iPhone
• Ability to plan and prioritize workload and ability to work independently
• Ability to lift and carry 50 lbs. or more

Education, Certifications and/or Other Professional Credentials

• High School Degree or Equivalent
• Valid Driver's License, required

Hours and Work Schedule

• Hours per Week: 40, overtime available
• Work Schedule: Monday – Friday 5:30am – 2:00pm

Pay Transparency

The salary range for this position is $22-28 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit

Required Skills

• 5S Housekeeping
• Access Control
• Business Savvy
• Carpentry
• Communicating Effectively
• Computerized Maintenance Management Systems (CMMS)
• Customer Service
• Customer-Centricity
• Facilities Management
• Facility Management Compliance
• Fostering Inclusion
• Motivating Others
• Operational Excellence
• Personal Initiative
• Proactive
• Problem-Solving
• Process-Oriented
• Property Management
• Security Planning
• Service Excellence
• Valuing Diversity and Inclusion
• Wayfinding

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Job Info

• Job Identification 47105
• Job Category Servicing & Operations
• Degree Level High School Graduate/GED
• Job Schedule Full time
• Job Shift 1st
• Locations 500 Paradise Road, Swampscott, MA, 01907, US 100 Cummings Center, Suite 246, Beverly, MA, 01915-6115, US 147 Main Street, Gloucester, MA, 01930, US 35 Washington Street, Lynn, MA, 01901, US 19 Howley Street, Peabody, MA, 01960, US 259 Main Street, Stoneham, MA, 02180, US
• Working Hours 40
• Career Site Category Property Services