Director, Product Management - Monetization (Phoenix)

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we’re looking for passionate people to join our mission. If you’re ready to help the world’s best companies optimize their digital applications, we invite you to explore a career with us!

Your opportunity

We are seeking a highly analytical and strategic Director of Product Management to own product pricing, metering, and monetization at New Relic. This leader will ensure our pricing architecture is highly competitive, financially sound, and seamlessly aligns with customer value across our entire portfolio.

What you’ll do

• Pricing & Monetization Strategy: Design and battle-test list prices, discount curves, and price multiples for all existing and emerging technologies, with a specific focus on advanced AI capabilities and Compute Capacity Units (CCU).
• Financial Modeling & Analytics: Build comprehensive financial models encompassing COGS, revenue projections, and gross margin impact to ensure all pricing and packaging decisions drive sustainable business growth.
• Strategic Migration: Develop and execute the transition frameworks (the carrots and sticks) required to effectively and smoothly migrate existing customers from legacy pricing.
• Meter Optimization: Own the ongoing effectiveness of the CCU meter, ensuring it remains compelling in the observability market and drives both customer adoption and revenue expansion.

This role requires

• 10+ years of product management experience in SaaS or cloud infrastructure, with 6+ years leading product managers.
• Demonstrated ownership of consumption-based pricing, monetization strategy, billing infrastructure, or metering systems at an enterprise scale.
• Exceptional written and verbal communication skills, with the ability to articulate a clear vision to engineers, executives, and customers alike.
• A deeply data‑driven mindset, comfortable balancing complex quantitative analysis with strong user empathy.
• Proven experience influencing cross‑functional partners and executives in a high‑growth, fast‑moving environment.

Please note that visa sponsorship is not available for this position.

The pay range below represents a reasonable estimate of the salary for the listed position: $222,000 – $278,000 USD. This role is eligible for a corporate bonus plan. Pay within this range varies by work location and may also depend on job‑related factors such as an applicant’s skills, qualifications, and experience.

New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and mental health benefits, a 401(k) plan and match, flex time‑off, 11 paid holidays, volunteer time‑off, and other competitive benefits designed to improve the lives of our employees.

Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.