Nurse Manager

Nurse Manager

This position is responsible for overseeing the operations of the CRSS (Crisis Receiving Stabilization Services) nursing staff. In this capacity, he/she has responsibility for the immediate supervision of CRSS nursing staff as well as the management and oversight of nursing clinical and operational processes. Review and evaluation of medication management trainings to ensure a smooth and coordinated pharmacy operation for the Center, with particular focus on MAT treatment and crisis stabilization unit functionality. Being part of the Center's management team, he/she will be expected to assist in on-call responsibilities and decision making as required in the role. This position is responsible for working with the Director of Adult Intensive Services and Chief Clinical Officer as well as Medical Leadership in developing policies and procedures to promote the philosophy, goals, and mission related to service areas of responsibility. This position will continually establish and strengthen working relationships among staff as well as key community stakeholders by responding timely and appropriately to any concerns or questions related to nursing services. This position will work to ensure that CRSS services are managed by nursing staff and delivered in areas of responsibility according to the best professional and ethical standards. This position operates under minimal supervision and must exercise tact, judgment, and confidentiality in contact with the public, clients, and families, as well as fellow associates of the Center. The work is very broad in scope and requires a high level of professionalism.

Essential duties and responsibilities include overseeing day to day nursing operations, including staff management, department and employee safety programs, and risk management; planning, organizing, and directly supervising nursing staff to ensure an adequate level of patient care; enforcing and monitoring compliance with all nursing and crisis professional standards; monitoring the acuity of the CRSS to determine staffing decisions; ensuring all nursing staff have the skills, tools, equipment, and support necessary to complete essential daily tasks; serving to support each program with needed nursing resource; ensuring nurses are directing the care of clients as recommended by LP; ensuring that all nursing staff are providing care that is collaborative, competent, compassionate, and respectful; evaluating competencies specific to job role and as defined in policy and provide staff development and annual training for nursing staff; communicating information to unit staff via regular staff meetings and other communication formats; providing direct patient care on an as needed basis to support nursing and direct care staff; responsible for the implementation and management of financial, staffing, and programmatic goals for the CRSS in collaboration with other crisis leaders; working with the operations manager or designee to recruit and hire nursing (RN/LPN, CMA) along with the implementation and execution of retention strategies; responsible for implementation of disciplinary action for nursing staff who have failed to maintain expected standards of performance and conduct as delineated in employee handbook; identifying, negotiating, and managing vendor contracts for CRSS equipment, services, and supplies; maintaining administrative oversight of CRSS nursing, including, but not limited to, payroll, approval of expenses, PTO, and scheduling; maintaining clinical supervisory oversight of AIS nursing staff; promoting and maintaining professional and effective relationships and communications with internal and external stakeholders; developing policies and procedures that maintain the scope and standards of nursing practice; ensuring nursing programs and services comply with policies, procedures, legal, and accreditation/regulatory requirements; working closely with Medical, Safety, Facilities, Fiscal and Quality/Compliance leadership; responding to any calls/concerns presented from the CRSS from nursing staff or local law enforcement and emergency departments; collaborating regarding changes needed to meet requirements for all healthcare pertaining to telehealth integration in CRSS and continuously explore opportunities for virtual nursing specific to Adult Intensive Services; fostering departmental cultures centered on safety and ensuring adequate staffing levels to meet the safety needs of clients and staff; supporting all staff by providing guidance, encouragement and nurturing a learning environment; ensuring all nursing personnel are competent in their job duties and skills as required by the Nurse Practice Act; assisting with nursing and agency training as it pertains to nursing and medical practices within the scope of practice for a registered nurse; maintaining Center credentialing and privilege status; obtaining certification as a CPI trainer and support ongoing CPI training drills in CRSS spaces; collaborating with medical staff to coordinate efficient and effective patient care; ensuring that the infectious waste/handling and disposal policy is being followed; working directly will all agency departments to ensure integrated care coordination; abiding by all Center policies and procedures; maintaining positive working relations and rapport with the communities served; and performing other duties and projects as assigned.

Qualifications

Core competencies include communication skills, patient safety, confidentiality, computer skills, customer service, leadership skills, and infection control.

Qualifications and requirements include an ASN required, BSN or MSN preferred, previous supervisor experience preferred, three (3) years of Psychiatric RN experience required, maintains knowledge and monitors any changes required by regulatory bodies, maintains Center credentialing and privilege status, monitors the competence of all nursing staff, strong quantitative, organizational, and administrative skills, strong people and project management skills, ability to work effectively with physicians, ability to supervise others and maintain professional relationships among and between associates, ability to think critically and perform complex problem solving, models professionalism, teamwork, and communication internally and externally, and ability to maintain confidentiality. Other requirements include an active RN license for the State of Indiana, TB certification within 30 days, CPR certification within 30 days, and CPI Advanced certification within 30 days.