PT Supervisor-Foundation Room- HOB Dallas
HOB Entertainment, LLC
Job Summary Maintain daily labor/timesheets. Conduct semi-annual evaluations of Foundation Staff. Propose raise recommendation to Assistant General Manager. Hold departmental staff meetings to keep everyone informed of the departments problems/progress. Oversee all schedules within Foundation Rooms. Conduct daily pre-shift in an upbeat and motivational manner. Follow up/follow through of subordinates in reaching goals (continual coaching and counseling). Maintain appropriate staffing levels – hiring, terminations, maintain disciplinary documentation; and ensure complete/thorough training of all staff. Follow the HOB Service Standards per Standard Operating Procedures. Housekeeping – conduct walk through. Maintain OSHA workplace. Maintain operational supplies. Maintain reservations. Oversee parties/special events in the room. Keep guest feedback log. Cost control on labor, F&B, Liquor. Facilitate proper inter-departmental communication and organization. Required Qualifications 3 –5 years high volume experience with a VIP club or upscale hospitality establishment. Ability to work late hours. Knowledge of state, federal and local liquor laws and health code regulations. Ability to deal with intoxicated guests in a positive and safety minded manner. Tolerance of all cultures, music and art forms. Financial & Operational skills. Fine dining procedures. Fine Wine knowledge. Food Preparation/presentation. Cost of Sales P&L Reports. Responsible Alcohol Awareness Training Certification or Equivalent. Guest Relations. High School Diploma. Preferred Qualifications Point of Sales knowledge, preferably MICROS. College Degree. Physical Demands/Working Environment Working environment is fast-paced. Position requires extended periods of prolonged standing and working on your feet. Must be able to lift and/or move up to 25 lbs. Equal Employment Opportunity Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas. We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. #J-18808-Ljbffr HOB Entertainment, LLC
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