Field Service Technician 1 or 2

Clean Tech Job Description

Job Title: Field Service Technician (FST1)

Department: Field Service

Reports to: Site Manager

FLSA Status: Non-exempt

Position Summary / Job Scope

If you like to make equipment work better, this is the role for you. As a Field Service Technician, you’ll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team.

We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

Minimum Knowledge and Skills

This is an entry-level position and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success:

• Good communication skills to interact with the factory and other customers/stakeholders within a diverse organization
• Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials
• Good verbal and written communication skills
• Teamwork skills
• Interpersonal skills
• Usage and understanding of basic hand tools
• Proficiency with Microsoft Office
• Personal focus on safety for the individual and those around them

Essential Functions and Major Responsibilities

((An * denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA)

• Performs preventative maintenance inspections and required preventative maintenance duties on Centrotherm equipment.
• Under supervision, perform periodic system maintenance and minor corrective maintenance per customer schedules and requirements.
  1. Performs prescribed maintenance per defined procedures and work instructions.
• Performs work within generally defined parameters.
  1. Assignments are semi-routine and accomplished with supervision from senior FST or appropriate lead/supervisor.
• All other duties as assigned by Supervisor.
• Adheres to all company and customer safety policies.
• Not intended to be an exhaustive list of all job duties as other similar responsibilities may be added within the scope of the job.

Preferred Qualifications:

• 6+ months of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

Minimum and Preferred Education/Training/Experience

The candidate must possess at least one of the following educational or experience requirements:

• Associate of Arts or Associate of Science degree in STEM or technical program.
• Military service with 6+ months of experience considered in lieu of degree and/or equivalent technical degree.
• Technical certification or trade school diploma.
• 6+ months of experience gained through a certification, apprenticeship, or other facilities experience.

Physical Requirements and Working Conditions

Must be able to:

• Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses and gloves.
• May require use of a respirator.
• May require the ability to carry out a coworker in case of emergency.
• Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing/sitting.
• Work a fixed schedule as determined by management and customer requirements. Monday-Friday or compressed work weeks both day and night.

Clean Tech Job Description

Job Title: Field Service Technician (FST2)

Department: Field Service

Reports to: Site Manager

FLSA Status: Non-exempt

Position Summary / Job Scope

If you like to make equipment work better, this is the role for you. As a Field Service Technician, you’ll work at customer sites where you are the face of Clean Tech and an integral part of a vibrant and diverse team.

We train our Field Service Technicians to support the technology that the world relies on to ensure clean air. You are a steward of the environment when Centrotherm Abatement Systems perform to their potential. You’ll work beside global customers to install, maintain and upgrade their Centrotherm equipment, delivering world-class support for multimillion-dollar production systems.

Minimum Knowledge and Skills

This is a technical, hands-on role and will be compensated on an hourly (non-exempt) basis. You must possess the minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. Experience would be obtained through a combination of prior education level classes, and current level school classes, projects, research, and relevant previous job and/or internship experience. The following skills are valued for success:

• Great communication skills to interact with the factory and other customers/stakeholders within a diverse organization
• Role modeling safety and attention to detail in following procedural requirements related to the handling of hazardous production materials
• Excellent verbal and written communication skills
• Teamwork skills
• Interpersonal skills
• Proficiency with hand tools including multi-meters
• Proficiency with Microsoft Office
• Personal focus on safety for the individual and those around them

Essential Functions and Major Responsibilities

((An * denotes duties or responsibilities judged to be "secondary functions" in terms of the American with Disabilities Act or ADA)

• Leads preventative maintenance inspections and required corrective maintenance duties and major repairs on Centrotherm equipment.
• Performs periodic system maintenance per customer schedules and requirements.
• Assists in technically complex troubleshooting work.
• Performs work within generally defined parameters.
  • Assignments are semi-routine and completed by referencing work instructions, PTPs or other written instruction.
• Installs equipment upgrades utilizing equipment documentation and work instructions.
• Assists with training new employees on preventative maintenance tasks.
• Requires some degree of judgment in resolving nonstandard problems. Normally receives general instructions on most work.
• Meets company and customer reporting requirements ensuring accurate logs are maintained.
• Ahere to all company and customer safety policies.
• All other duties as assigned by Supervisor.
• Not intended to be an exhaustive list of all job duties as other similar responsibilities may be added within the scope of the job.

Secondary Functions

• Communicates with customers and internal stakeholders regarding equipment status and escalations.
• Assists with part ordering, maintaining parts inventory.
• Completes failure analysis paperwork, part shipping and part decontamination documentation as required.
• Assists with developing pre-task plans, troubleshooting plans and structured problem-solving plans.

Preferred Qualifications:

• 2+ years of experience operating and performing repairs and preventative maintenance in a semiconductor manufacturing or other similar industry.

Minimum and Preferred Education/Training/Experience

The candidate must possess at least two of the following educational or experience requirements:

• Associate of Arts or Associate of Science degree in STEM or technical program.
• Military service with 12+ months of experience considered in lieu of degree and/or equivalent technical degree experience.
• Technical certification or trade school diploma.
• 6+ months of experience gained through a certification, apprenticeship, or other facilities experience.

Physical Requirements and Working Conditions

Must be able to:

• Work in an environment with potentially hazardous materials wearing coveralls, hoods, booties, safety glasses and gloves.
• May require use of a respirator.
• May require the ability to carry out a coworker in case of emergency.

• Able to lift up to 30 pounds. Typically walks 3-5 miles a day with additional time spent standing/sitting.

• Work a fixed schedule as determined by management and customer requirements. Monday-Friday or compressed work weeks both day and night.

Benefits include: Medical, Dental, Vision, 401(k) Profit Sharing, STD/LTD, Life Insurance, Vacation, Sick Pay, Holidays, EAP and more

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other protected class by local/state/federal laws.

Shift 4: Sun, Mon, Tues and every other Sat 5:45 pm to 6:15 am with 30-min lunch (1 slot)
Shift 5: Sun, Mon, Tues and every other Wed 5:45 am to 6:15 pm with 30-min lunch (2 slots)
Shift 6: Wed, Thurs, Fri and every other Sat 5:45 pm to 6:15 am with 30-min lunch (1 slot)
Shift 7: Thurs, Fri, sat and every other Wed 5:45 am to 6:15 pm with 30-min lunch (1 slot)